MacKenzie Casteel
Tumwater,WA
Summary
Driven Medical Records Technician with a proven track record at Northwest Pediatrics And Adolescents, enhancing medical records management and ensuring HIPAA compliance. Excelled in patient confidentiality and customer service, significantly improving records accessibility and staff support. Skilled in medical billing and coding, alongside fostering strong client relations through effective communication. Respectful Medical Records Specialist with superior attention to detail and skill in evaluating and correcting health records. Excellent work ethic and exemplary time management skills, demonstrated over 3 years of industry expertise.
Overview
6
6
years of professional experience
Work History
Medical Records Technician
Northwest Pediatrics And Adolescents
05.2021 - Current
- Kept accurate log of requests for medical information and records.
- Identified new methods to optimize medical records management.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained patient records in compliance with security regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Maintained patient confidence by keeping patient records information confidential.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Responded to patient inquiries to provide information and details of medical records.
- Supported medical staff by providing organized and accurate medical records.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
Lash Technician
Miss Priss Lash And Brow
11.2018 - 05.2021
- Increased drama of looks by completing lash lifts and tints for clients.
- Used advanced tools and techniques to create beautiful, custom lash looks.
- Encouraged repeat business based on quality of service and strength of client relationships.
- Followed correct processes to apply lash extensions to clients' natural lashes.
- Consulted with clients to understand desired look and discuss available lash options.
- Educated clients on how to clean and maintain lash extensions.
- Followed strict safety standards to protect clients from injury or infection.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Stayed current on latest and diverse types of last extensions and different application processes.
- Utilized exceptional customer service skills throughout lash consultations and services.
Education
High School Diploma -
Sentinal High School
Missoula, United States06.2012
Skills
- Medical Transcription
- Records Organization
- Patient confidentiality
- Medical office administration
- Document Scanning
- Information Verification
- HIPAA Compliance
- Insurance Verification
- HIPAA Regulations
- Records Management
- Client Relations
- Medical Billing
- Medical billing and coding
- Data Entry
- Written and verbal communication
- Customer Service
- Medical Records Management
- File Organization
- Paperwork Processing
Timeline
Medical Records Technician
Northwest Pediatrics And Adolescents
05.2021 - Current
Lash Technician
Miss Priss Lash And Brow
11.2018 - 05.2021
High School Diploma -
Sentinal High School
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