Mackenzie Cronkhite
Salt Lake City,UT
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
Tropical Smoothie Cafe
Sandy, UT
05.2022 - 08.2024
- Directed and assisted crew members when needed.
- Assisted the general manager in coordinating meetings.
- Counted registers, moved money (from register to safe, store to bank, etc.).
- Signed off on truck orders and organized product.
- Tracked temperature of coolers, freezer and product.
- Provided kind and helpful customer service, even when being pushed.
- Made sure the store was clean and organized.
- Coordinated when staff went on break or left early.
- Assisted customers with refunds, special requests, questions and complaints.
- Reported crew members for breaking rules (Not showing up to shifts, being rude to customers, etc.).
Crewmember
Firehouse subs
Sandy, UT
02.2025 - Current
- Take orders and provide assistance to customers, making sure to stay calm and helpful even when they are upset difficult.
- Make sure orders are made well and get out quickly.
- Keep the store clean throughout my shift while making sure everything is in stock.
- Count inventory at the end of every night.
- Track the temperature of coolers, freezer, and food items.
Education
High school senior -
Brighton High School
Cottonwood Heights, UTSkills
- Cash Handling
- Food Handling
- Shift Management
- Cleaning Experience
- Food Service
- Leadership
- Cash register
- Food Safety
- Customer service
- Supervising Experience
Certification
- EMT License
- Driver's License
- Food Handler Certification
Timeline
Crewmember
Firehouse subs
02.2025 - Current
Shift Manager
Tropical Smoothie Cafe
05.2022 - 08.2024
High school senior -
Brighton High School