Mackenzie Davis-Sterka
Hampstead,NC
Summary
History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Cashier
Food Lion Grocery
06.2022 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
Cleveland High School
Clayton, NC06.2022
Skills
- Payment Processing and Payment Collection
- Cash Register Operation
- Communication
- Multitasking Abilities
- Customer Service
- Attention to Detail
- Time Management
- Organizational Skills
- Conflict Resolution
- Active Listening
- Compassion and Empathy
- Problem Solving
- Teamwork and Collaboration
- Adaptability and Flexibility
Certification
- CNA - Certified Nurse Assistant
- CPR Certified
Timeline
Cashier
Food Lion Grocery
06.2022 - 11.2023
High School Diploma -
Cleveland High School