Mackenzie Deaver

Communications
Customer service representative
Mapping and Navigation
Permits
Scheduling
Routing
Leadership
Dispatching drivers and work crews
Tracking vehicles
Onsite and or emergency situations
Making outbound calls to clients and receiving inbound calls
Confirming appointments and getting technicians to job sites in a timely and efficient manner

Communications
Customer service representative
Mapping and Navigation
Permits
Scheduling
Routing
Leadership
Dispatching drivers and work crews
Tracking vehicles
Onsite and or emergency situations
Making outbound calls to clients and receiving inbound calls
Confirming appointments and getting technicians to job sites in a timely and efficient manner

Assess vehicles and/or machinery to accurately diagnose and repair issues
Coordinate with clients to determine their machinery requirements and
Communicate vehicular defects or problems
Provide routine inspections of machinery and inform clients of any issues
Prepare quotes and work estimates as requested
Keep an accurate log of all work performed to machinery
Maintain and clean garage equipment and tools
Adhere to company work safety policies

Providing introductory information to new customers
Ensuring that customers are satisfied with products or services
Following up with clients or customers to check that they're still satisfied with any purchases
Suggesting additional products or services
Determining effective ways to answer a client's or customer's questions
Escalating queries and concerns
Troubleshooting common issues with a product or service
Working with a team of csrs and other departments to find appropriate solutions.

Assess vehicles and/or machinery to accurately diagnose and repair issues
Coordinate with clients to determine their machinery requirements and
Communicate vehicular defects or problems
Provide routine inspections of machinery and inform clients of any issues
Prepare quotes and work estimates as requested
Keep an accurate log of all work performed to machinery
Maintain and clean garage equipment and tools
Adhere to company work safety policies

Coordinated insurance claims with adjusters
Scheduling appointments
Accounts payable
Accounts receivable
Answered phone calls
Ordered all inventory