MACKENZIE DENNIS
Annapolis,MD
Summary
Healthcare data analyst with over 3 years of experience in converting clinical claims and utilization data into actionable insights that enhance quality improvement and value-based care initiatives. Proficient in advanced Excel, Epic Hyperspace, CRISP reporting tools, and BI Launchpad for developing dashboards, evaluating performance, and monitoring population health trends. Collaborates effectively with clinical and operational leaders to improve care quality, reduce avoidable utilization, and strengthen data-driven decision-making.
Overview
4
4
years of professional experience
Work History
Scheduling Coordinator
Made in the Shade of Annapolis
Annapolis, Maryland
01.2024 - Current
- Manages calendar updates and client communications effectively using Lead Connector CRM tool
- Uses MyBlindCo to generate accurate customer quotes and schedule orders efficiently
- Communicates directly with customers to confirm appointments, answer questions, and maintain a high level of service
Data Analyst- Population Health, Behavioral Health
GBMC
Towson, Maryland
07.2023 - Current
- Uses Epic Hyperspace to analyze and present monthly quality reports across 9 measures for 15 Maryland Primary Care Program (MDPCP) offices to support quality improvement and population health strategy
- Tracks and reports Hierarchical Condition Category (HCC) scores, Acute Hospital Utilization (AHU) and Emergency Department Utilization (EDU) rates, and Total Per Capita Cost (TPCC) trends for 15 MDPCP practices using CRISP CRS reporting services, aligning with value-based care objectives
- Compiles and analyzes IP and OP utilization and cost data pre- and post-behavioral health program completion, generating detailed Excel reports to assess program effectiveness and participant outcomes
- Collaborates with senior leadership and primary care providers to identify and prioritize quality improvement areas, delivering data-driven insights that directly influenced quality outcomes and care optimization
- Builds dashboards with interactive data visualizations to improve access to population health insights and drive data-informed decisions
Junior Health Data Analyst
GBMC
Towson, MD
06.2022 - 07.2023
- Analyzed readmission rates and cost trends across MDPCP practices compared to state Medicare averages.
- Facilitated quarterly meetings with MDPCP practices to present quality and utilization data, fostering collaboration and informed decision-making.
- Compiled and delivered comprehensive performance metrics reports for all participating providers, supporting data-driven improvements.
- Utilized CRISP to generate monthly inpatient and outpatient utilization reports, enhancing data visibility for stakeholders.
Education
Bachelor of Science - Health Care Management
Towson University
Towson, MD05-2022
Skills
- Lead Connector CRM Tool
- MyBlindCo
- Healthcare Quality Metrics (HEDIS, ACO, Value-Based Care)
- Utilization & Cost Analysis
- Dashboard & Report Development
- Data Visualization
- Advanced Excel (Pivot Tables, VLOOKUP, Data Modeling)
- BI Launchpad
- CRISP Reporting Services Tools
- Epic Hyperspace
Timeline
Scheduling Coordinator
Made in the Shade of Annapolis
01.2024 - Current
Data Analyst- Population Health, Behavioral Health
GBMC
07.2023 - Current
Junior Health Data Analyst
GBMC
06.2022 - 07.2023
Bachelor of Science - Health Care Management
Towson University