Mackenzie Dorn
Canyon Lake,TX
Summary
Detail-oriented barista and hostess specializing in efficient financial transactions and effective communication. Proven track record in fostering teamwork and managing customer inquiries to enhance service delivery. Strong communication skills contribute to positive customer experiences.
Overview
2
2
years of professional experience
Work History
Barista / Cashier
The Nest Coffee Haus
Canyon Lake, Texas
02.2026 - Current
- Engaged customers while processing orders for food and beverages to ensure exceptional service.
- Maintained cleanliness of dining areas and workstations to promote a positive environment.
- Operated cash register efficiently, processing transactions in a timely manner.
- Assisted in inventory management by restocking supplies as needed for seamless operations.
- Collaborated with team members during peak periods to enhance workflow efficiency.
- Adhered to food safety standards and health regulations consistently throughout all shifts.
- Participated in training sessions to improve product knowledge and customer interaction skills.
- Trained new baristas on food handling procedures, ensuring compliance with safety standards.
Restaurant Hostess
Richter's Antler Cafe
Spring Branch, Texas
11.2024 - 05.2025
- Managed reservations and seating arrangements efficiently.
- Provided menus and informed guests about daily specials.
- Collaborated with team members to ensure smooth service flow.
- Handled guest inquiries and resolved issues promptly.
- Monitored dining area for guest comfort and satisfaction.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
Restaurant Hostess
Wildflour Artisan Bakery & Grill
Canyon Lake, Texas
05.2024 - 09.2024
- Managed reservations and seating arrangements efficiently.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Answered telephone to provide dining information and take reservations.
- Assisted servers by communicating special requests to the kitchen.
- Provided menus and informed guests about daily specials.
- Monitored dining area for guest comfort and satisfaction.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Education
High School Diploma -
Canyon Lake Highschool
Fischer, TX05-2026
Skills
- Transaction management
- Client communication
- Scheduling efficiency
- Inventory management
- Dispute resolution
- Collaborative teamwork
- Multitasking abilities
- Professional presentation
Affiliations
- Varsity Volleyball, Canyon Lake Highschool, Fischer, Texas, 2023 to 2026
- Club Volleyball, Team Ignite, San Antonio, Texas, 2025-2026, Team Captain
- Club Volleyball, San Antonio Juniors, 2023-2024, Team Captain
- Club Volleyball, San Antonio Force, 2022-2023, Team Captain
- Volunteer at Volleyball Skills Camp, Elementary Schools in Canyon Lake, Texas, 2023-2026, Mentor and Coach
Accomplishments
- Top Heart Award/Team Player Award, Varsity Volleyball, Canyon Lake, Texas, 2026
Timeline
Barista / Cashier
The Nest Coffee Haus
02.2026 - Current
Restaurant Hostess
Richter's Antler Cafe
11.2024 - 05.2025
Restaurant Hostess
Wildflour Artisan Bakery & Grill
05.2024 - 09.2024
High School Diploma -
Canyon Lake Highschool