Mackenzie Duncan
Jacksonville,Florida
Summary
Detail-oriented professional with extensive experience in customer service and office administration. Proven ability to manage time effectively and collaborate with teams to enhance workflow efficiency. Consistently achieves operational goals through strategic planning and execution.
Overview
1
1
Language
2
2
years of professional experience
Work History
Office Assistant
Duane Rommenello Office
Jacksonville, Florida
01.2026 - Current
- Handled incoming calls and directed inquiries to appropriate departments.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Supported team members with administrative tasks to enhance workflow efficiency.
- Maintained an organized filing system of paper documents and electronic files.
- Arranged office supplies for easy accessibility and maintained inventory for the team.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Assisted with bookkeeping tasks to ensure accurate financial records such as invoicing and expense tracking.
Lifeguard
Cecil Aquatics Center
Jacksonville, Florida
05.2024 - 09.2026
- Responded swiftly to emergencies, administering first aid to ensure prompt recovery and safety.
- Performed emergency rescues, ensuring swimmer safety.
- Monitored pool activities to ensure safety and compliance with regulations.
- Educated patrons on water safety rules and swimming techniques, enhancing overall safety awareness.
- Assisted in training new lifeguards on emergency protocols and equipment use.
- Participated in monthly training courses to maintain proficiency in water rescue techniques.
- Alerted patrons of severe weather conditions, directing immediate exit from water to prevent potential accidents.
- Maintained cleanliness of pool areas by cleaning, brushing, and vacuuming regularly.
Education
High School Diploma -
Baldwin Middle Senior High School
Jacksonville, FL08-2026
Skills
- Office administration
- Data entry
- Administrative support
- Office management
- Time management
- Customer service
- Team collaboration
- Office safety protocols
- Self-starter
- Dedicated team player
- Positive attitude
Languages
English
Professional
Timeline
Office Assistant
Duane Rommenello Office
01.2026 - Current
Lifeguard
Cecil Aquatics Center
05.2024 - 09.2026
High School Diploma -
Baldwin Middle Senior High School