Mackenzie Dundas
Long Branch
Summary
Compassionate professional with hands-on experience in child and family services. Skilled in monitoring progress, fostering relationships, and implementing conflict resolution strategies. Committed to enhancing the welfare of youth and families through dedicated case management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Case Manager
Big Brothers Big Sisters of America
09.2025 - Current
- Coordinated intake assessments for new mentees and volunteers, ensuring accurate data collection.
- Developed and maintained positive relationships with mentees, families, and volunteers to support program objectives.
- Monitored progress of mentoring matches, addressing challenges to ensure successful outcomes for participants.
- Developed hands-on experience in child and family services through nonprofit work, applying cultural sensitivity and advocating for youth needs.
Supervised Visitation Monitor
ICAN (Integrated Community Alternatives Network)
01.2025 - 05.2025
- Monitored supervised visitation sessions ensuring safety and compliance with organizational protocols.
- Documented observations and interactions accurately to support case management efforts.
- Facilitated communication between parents and children in a structured environment.
- Implemented conflict resolution strategies to maintain a positive visitation experience.
Classroom Monitor
Tompkins Community Action
05.2024 - 08.2024
- Supervised children ages 2–5 in a safe, nurturing, and inclusive classroom environment.
- Supported daily routines, activities, transitions, and mealtimes to promote independence.
- Provided individualized support for children with disabilities, adapting activities to meet developmental needs.
- Collaborated with teachers to support children’s social, emotional, and developmental growth.
Education
Master of Social Work - Clinical Practice With Families And Children
Monmouth University
West Long Branch, NJ05-2027
Bachelor of Science - Psychology Child Life
Utica University
Utica, NY05-2025
Skills
- Case management
- Relationship building
- Documentation and reporting
- Time management
- Problem-solving
- Progress evaluations
Accomplishments
- I was selected for membership in The National Society of Leadership and Success in recognition of my high GPA.
- The organization focuses on building leadership skills and encouraging students to grow academically and personally while making a positive impact in their communities.
National Honor Society for Leadership and Success (Utica University)
Certification
Introduction to Trauma-Informed Care for Staff
Big Brothers Big Sisters of America
Program Staff Certification
Big Brothers Big Sisters of America
Nurturing Program Certification
ICAN (Integrated Community Alternatives Network)
Timeline
Case Manager
Big Brothers Big Sisters of America
09.2025 - Current
Supervised Visitation Monitor
ICAN (Integrated Community Alternatives Network)
01.2025 - 05.2025
Classroom Monitor
Tompkins Community Action
05.2024 - 08.2024
Master of Social Work - Clinical Practice With Families And Children
Monmouth University
Bachelor of Science - Psychology Child Life
Utica University