Mackenzie Faluski
Brunswick,OH
Summary
Passionate social worker who employs empathy and patience to connect with individuals on emotional level and provide support during difficult times. Excellent eye for detail and accurately assesses needs. Strives to provide best possible care and support.
Overview
5
5
years of professional experience
Work History
Case Manager Intern
Oriana House RCC
222 Power Street Akron, OH
08.2023 - Current
- Assisted in the development of agency policies and procedures, ensuring compliance with federal, state, and local regulations.
- Supported program evaluation efforts by gathering data on key performance indicators related to client outcomes.
- Developed and maintained accurate records of programs and services.
- Participated in ongoing professional development activities to stay current on best practices in case management.
Competitive Gymnastics Coach
Buckeye Activity Center
06.2019 - Current
- Promoted good sportsmanship with competing teams on- and off-field
- Coached 60+ girls so far
- Practiced mind and body connections with athletes
- Prepared athletes for special competitions and tournaments
- Implemented exercise programs and training strategies to encourage individual and team performance.
Afternoon Daycare Teacher
Small Wonders Daycare
01.2021 - 08.2021
- Kept appropriate records
- Practiced active listening with children
- Engaged with children on individual basis to build positive relationships and promote learning
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities
- Applied play-based strategies to provide diverse approaches to learning.
Cashier
Dairy Queen
09.2018 - 07.2020
- Helped customers complete purchases, locate items, and join reward programs
- Answered questions about store policies and addressed customer concerns
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Provided friendly service and assistance to clients.
Education
Bachelor of Science - Social Work
University of Akron
OH, 4421205.2024
High School Diploma -
Buckeye High School
OH, 4421201.2020
Skills
- Communication and empathy
- Active listening
- Team Leadership
- Safety Procedures
- Customer Relations
- Customer Transactions
- Cash Register Operation
- Document Management
- Supportive Counseling Techniques
- Workflow Management
- Case File Management
Timeline
Case Manager Intern
Oriana House RCC
08.2023 - Current
Afternoon Daycare Teacher
Small Wonders Daycare
01.2021 - 08.2021
Competitive Gymnastics Coach
Buckeye Activity Center
06.2019 - Current
Cashier
Dairy Queen
09.2018 - 07.2020
Bachelor of Science - Social Work
University of Akron
High School Diploma -
Buckeye High School