Kylie Smith
Middleville
Summary
Empathic individual with strong interpersonal skills, dedicated to providing support and advocating for others. Excels in building trustful relationships and fostering collaboration as Case Manager Intern. Due to my experience at BCCMHA as an intern and an educational background, I assure that I will be a valuable asset to the team of Case Management.
Overview
3
3
years of professional experience
Work History
Case Manager Intern
Barry County Community Mental Health Authority
08.2024 - Current
- Adhered to ethical standards when dealing with confidential matters involving clients' health or financial status
- Implemented evidence-based interventions tailored to meet the unique needs of each client
- Complete service notes and treatment plans
- Shadow case managers with client sessions and promote client advocacy
- Demonstrated ability to develop and maintain effective relationships with clients, families, and community partners
- Complete Relias trainings
- Researched available resources in the community that could benefit clients
- Complete research for client's needs
Server
Salvino's Restaurante
07.2024 - Current
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Checked in with guests throughout meals and provided excellent service
Server
Red's Sports Bar
01.2022 - 06.2024
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Checked in with guests throughout meals and provided excellent service
In-Home Nanny
NA
08.2021 - 05.2024
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Collaborated with parents on establishing routines that fostered independence and self-discipline in children.
- Provided developmentally appropriate activities for children.
Sales Associate
Plato's Closet
12.2021 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Social Work
Grand Valley State University
Grand Rapids04-2025
GED -
Grand Rapids Community College
Grand Rapids, MI01-2023
Skills
- Positive attitude
- Client advocacy
- Problem-solving
- Emotional awareness
- Active listening
- Empathy and compassion
Timeline
Case Manager Intern
Barry County Community Mental Health Authority
08.2024 - Current
Server
Salvino's Restaurante
07.2024 - Current
Server
Red's Sports Bar
01.2022 - 06.2024
Sales Associate
Plato's Closet
12.2021 - 12.2022
In-Home Nanny
NA
08.2021 - 05.2024
Bachelor of Arts - Social Work
Grand Valley State University
GED -
Grand Rapids Community College
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