Mackenzie Fogarty
Plymouth,MA
Summary
Accomplished Shift Manager at Starbucks with a proven track record in generating results, alongside a knack for cultivating meaningful relationships. Excelled in mentoring teams to enhance performance, achieving significant improvements in customer satisfaction, store metrics, and team synergy. Demonstrated expertise in creative problem-solving and clear communication, significantly contributing to business goals and partner development and career growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Manager
Starbucks
02.2020 - Current
- Trained and mentored new partners to maximize team performance.
- Planned and executed schedules to meet needs of the business
- Analyzed store metrics to create new goals to meet as a team
- Cultivated a working environment for our partners to create synergy on the floor
- Built relationships and a community with our customers making them want to return
Barista
Starbucks
05.2016 - 02.2020
- Trained new employees, sharing knowledge and expertise of our menu and routines.
- Maintained regular consistent attendance and punctuality.
- Created a consistent experience for customers by following standards and procedures
- Provided dependability upper management could rely on to execute the day proficiently.
Early Childhood Educator Assistant
Child & Family Rhode Island
12.2018 - 05.2019
- Engaged and entertained children through recreational and educational activities.
- Implemented classroom behavioral strategies to regain children attention
- Communicated with parents to inform about child's progress and classroom behavior.
- Collaborated with peers to develop lesson plans and activities.
- Demonstrated efficient time management and multi-taskings skills to complete all administration related work throughout the day.
Education
Bachelor of Arts - Psychology
University of Rhode Island
Kingston, RI05-2019
Skills
- Staffing and scheduling proficiency
- Ability to delegate tasks
- Communicate clearly and directly with partners
- Cultivate meaningful relationships
- Inventory and ordering proficiency
- Ability to teach and mentor
- Creative solutions
Certification
- Massachusetts Choke Safety Certified
- Food Safety Certification
Timeline
Shift Manager
Starbucks
02.2020 - Current
Early Childhood Educator Assistant
Child & Family Rhode Island
12.2018 - 05.2019
Barista
Starbucks
05.2016 - 02.2020
Bachelor of Arts - Psychology
University of Rhode Island
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