MACKENZIE FRUSCO
Furlong,PA
Summary
Motivated Health Science student with a foundation in integrated physiology and experience in healthcare administration and customer service. Skilled in-patient records management, communication, and leadership. Seeking opportunities to develop professional skills in healthcare or service-oriented environments.
Overview
8
8
years of professional experience
Work History
AM Sales Representative
Performance Food Group Co
Swedesboro, New Jersey
06.2025 - Current
- Executed product demonstrations to showcase features and benefits to clients.
- Cultivated customer relationships through consistent follow-ups and tailored communication.
- Facilitated training and support for new team members on sales processes.
Server
Water Wheel
Furlong, PA
05.2024 - 08.2024
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed tables efficiently, ensuring timely food and drink service.
- Managed orders and provided timely service while multitasking in fast-paced environment.
Server
Outback Steakhouse
Montgomeryville, PA
05.2023 - 08.2023
- Provided memorable dining experiences through precise order execution and focus on guest satisfaction.
- Took and processed customer orders efficiently and accurately.
- Provided excellent customer service in fast-paced dining environment.
Barista
Starbucks
Chalfont, PA
08.2018 - 12.2022
- Delivered quality products while ensuring outstanding customer service to enhance customer satisfaction.
- Maintained cleanliness and organization of the workspace and equipment.
- Mentored new hires and streamlined team operations through effective scheduling.
Intern
Rothman Orthopedics
Southampton, PA
05.2022 - 08.2022
- Engaged with patients to address inquiries and deliver information about services, improving overall patient satisfaction.
- Supported patients through in-person, phone, and email communications to ensure timely assistance.
- Maintained accurate patient records and facilitated efficient check-ins/check-outs to enhance patient experience.
Education
Bachelor of Science - Health Science, Integrated Physiology
University of Dayton
Dayton, OH05.2025
High School -
Central Bucks High School South
Bucks County, PA05.2021
Skills
- Sales Negotiation
- Customer relationship management
- Sales Data Analysis
- Time management
- Effective communication
- Electronic health records
- Patient care
Accomplishments
University of Dayton College of Health Sciences Deans list
Timeline
AM Sales Representative
Performance Food Group Co
06.2025 - Current
Server
Water Wheel
05.2024 - 08.2024
Server
Outback Steakhouse
05.2023 - 08.2023
Intern
Rothman Orthopedics
05.2022 - 08.2022
Barista
Starbucks
08.2018 - 12.2022
Bachelor of Science - Health Science, Integrated Physiology
University of Dayton
High School -
Central Bucks High School South