Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

MacKenzie Gardner

Vonore,TN

Summary

Dynamic and dependable professional with a proven track record at GSP Transportation, excelling in teamwork and customer service. Recognized for adaptability and attention to detail, I effectively manage time and resolve problems, ensuring smooth operations. Committed to continuous improvement and fostering a positive work environment while achieving production targets.


Professional with significant experience in assembly line production. Specializes in efficient operation of machinery and quality control. Strong emphasis on team collaboration and adaptability in dynamic environments. Known for reliability and consistent focus on achieving optimal results. Skilled in troubleshooting, maintaining safety standards, and meeting production targets.

Overview

7
7
years of professional experience

Work History

CEA

GSP Transportation
09.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.

Assembly Line Production Worker/Certified Forklift Operator

Carlex Glass
06.2023 - 09.2024
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
  • Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
  • Operated various tools and equipment proficiently for faster product assembly without compromising quality.
  • Managed inventory of parts required for assembly, notifying supervisors of low stock levels when necessary.
  • Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Operated various machines used in production processes.
  • Located and moved stock of products to pallets or crates to prepare for shipment and storage.
  • Operated gas forklift to transfer products and other cargo into and out of storage.
  • Prepared forklift for daily use by refueling and recharging battery.
  • Maintained forklift by performing preventive maintenance, troubleshooting breakdowns and conducting routine pre and post inspections.


Shift Leader

Chocolate Monkey
01.2023 - 06.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Sales Associate

Spencer's Gifts
11.2022 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.

Cashier

Kroger's Grocery
08.2022 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier/Online Grocery Associate

Walmart
11.2021 - 08.2022
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Back Waiter

Rt Lodge
08.2021 - 01.2022
  • Demonstrated strong knowledge of menu offerings to provide helpful suggestions and answer questions when necessary.
  • Enhanced customer satisfaction by promptly clearing tables and resetting them for new guests.
  • Aided in boosting sales through upselling techniques such as recommending appetizers or desserts based on guest preferences.
  • Participated in ongoing training sessions to stay updated on current menu items, policies, procedures, and industry trends.
  • Assisted in improving overall guest experience by responding promptly and courteously to special requests or dietary restrictions.
  • Promoted a positive team atmosphere by eagerly helping fellow staff members when needed during high-volume periods.

Fast Food Worker

KFC
05.2018 - 11.2021
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.

Education

Sequoyah Highschool
Madisonville, TN
05-2021

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Computer skills
  • Problem resolution

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 7-10 staff members.
  • Resolved product issue through consumer testing.

Languages

English
Native or Bilingual
German
Limited Working

Timeline

CEA

GSP Transportation
09.2024 - Current

Assembly Line Production Worker/Certified Forklift Operator

Carlex Glass
06.2023 - 09.2024

Shift Leader

Chocolate Monkey
01.2023 - 06.2023

Sales Associate

Spencer's Gifts
11.2022 - 02.2023

Cashier

Kroger's Grocery
08.2022 - 11.2022

Cashier/Online Grocery Associate

Walmart
11.2021 - 08.2022

Back Waiter

Rt Lodge
08.2021 - 01.2022

Fast Food Worker

KFC
05.2018 - 11.2021

Sequoyah Highschool

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