Mackenzie Green
Rolla,MO
Summary
Dynamic and dedicated professional committed to achieving success and driving results. Proven ability to excel in both collaborative team environments and independent projects, showcasing adaptability and initiative. Exceptional interpersonal skills facilitate effective communication and relationship building, while a strong willingness to learn ensures continuous personal and professional growth. Proficient in various software applications, providing a solid foundation of technical knowledge to support diverse tasks and objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Insurance Account Representative
State Farm
Rolla, MO
04.2024 - Current
- Managed client accounts, ensuring accurate policy information and coverage details.
- Developed strong relationships with clients, enhancing customer satisfaction and retention rates.
- Reviewed policy renewals, identifying opportunities for cross-selling additional coverage options.
- Maintained detailed records of client interactions, policy changes, and claim statuses for seamless account management and reporting purposes.
Assistant Manager
Maurices
Rolla, MO
06.2022 - 04.2024
- Supervised daily operations, ensuring store efficiency and adherence to company policies.
- Trained and mentored staff on product knowledge and customer service techniques.
- Monitored inventory levels, reducing stock discrepancies through effective management practices.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
Diploma in Pastry Arts - French pastries
Escoffier
Online01.2023
Associate of Arts - Liberal Arts
East Central College
Rolla, MO01.2020
High School Diploma -
Rolla High School
Rolla, MO05-2018
Skills
- Goal-oriented mindset
- Insurance products
- Risk analysis
- Time management
- Attention to detail
- Multitasking Abilities
- Critical thinking
Certification
- Health and life license
- Property and casualty license
Timeline
Insurance Account Representative
State Farm
04.2024 - Current
Assistant Manager
Maurices
06.2022 - 04.2024
Diploma in Pastry Arts - French pastries
Escoffier
Associate of Arts - Liberal Arts
East Central College
High School Diploma -
Rolla High School
Awards
- President's list at East Central College
- President's list at Escoffier College
- Member of honor society at East Central College
- A+ scholarship to East Central College