Mackenzie Hyde
Latham
Summary
Dynamic and dedicated Sales Associate at Healthy Pet Center with a proven ability to connect with customers and address their pet care needs. Certified dog trainer skilled in positive reinforcement techniques, demonstrating empathy and patience. Strong work ethic and adaptability ensure exceptional service and a welcoming environment for both pets and their owners.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Healthy Pet Center
Latham
11.2021 - Current
- Work with customers to provide assistance with pet needs, including nutrition and health-related issues.
- Stock and shelf products for retail sale and work the cash register for customers' purchases.
- Clean and maintain the store's appearance for retail sales and customer needs.
- Answer phones and work with customers.
Assistant Dog Trained
Teri Rudolph
Watervliet
05.2017 - 12.2023
- Worked as an assistant to a dog trainer, with responsibilities to supervise good dog behavior and interactions, including play groups.
- Assisted with training classes, including teaching basic and more advanced commands, and assisted and aided dog owners with strategies to resolve undesirable issues with positive reinforcement, utilizing a scientifically based training program.
- Worked with multiple breeds of dogs.
Intern With Behavioral Management Team
Mohawk Hudson Humaine Society
Menands
07.2023 - 08.2023
- Assisted with the daily responsibilities of the shelter while learning its operations, including:
- Feeding and walking dogs, I participated in an administrative meeting to develop plans to better train dogs to make them more suitable for adoption, and I assisted with their training.
- Cleaned and managed animal cages.
Volunteer
Dogs Retreat
Latham
02.2017 - 03.2019
- Assisted with feeding schedules for day care and kenneled dogs.
- Guided dogs during playtime to provide a safe and healthy environment for them to interact with other dogs.
- Interacted with clients and provided feedback on their dogs' behavior during their time at the day care.
- Cleaned kennels and daycare.
Education
Certificate of Dog Training - Dog Training
Animal Behavioral College (ABC)
Valencia, CA08-2023
High School Diploma -
Shaker High School
Latham, NY06-2021
Skills
- Great with customers
- Learn quickly, and be open to new ideas and alternative ways of doing things
- Certified dog trainer
- Animal CPR Certified
- Can handle all sizes, types, and breeds of dogs
- Patients with animals and their owners
- Empathetic to the needs and issues of dogs and their owners
- Have a strong work ethic, and be willing to do whatever is necessary to get the job done
- Able to lift heavy items
Affiliations
- Enjoy art and reading
Certification
- Certified Dog Trainer through Animal Behavioral College
- Animal CPR Certification
References
References available upon request.
Timeline
Intern With Behavioral Management Team
Mohawk Hudson Humaine Society
07.2023 - 08.2023
Sales Associate
Healthy Pet Center
11.2021 - Current
Assistant Dog Trained
Teri Rudolph
05.2017 - 12.2023
Volunteer
Dogs Retreat
02.2017 - 03.2019
Certificate of Dog Training - Dog Training
Animal Behavioral College (ABC)
High School Diploma -
Shaker High School
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