Mackenzie Johnson
Front-of-House Manager
Fort Lauderdale,FL
Summary
Motivated individual with engaging personality and flexible approach. Upbeat, friendly, trustworthy and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
9
9
years of professional experience
2015
2015
years of post-secondary education
Work History
Server & Bartender
The Chef Ricky Experience
06.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with chef to pair wine and cocktails according to dishes.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Front of House Manager
Hook, Line & Sinker - Seafood Grille
03.2024 - 12.2024
- Collaborated with team to create "Tiki Bar Menu" and a variety of spirit options.
- Resolved guests complaints while maintaining positive customer environment.
- Performed cash handling activities and secured nightly bank deposits.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
2nd Stewardess/Sole Stewardess
Private Estate/Yacht
09.2021 - 02.2024
- Provided personalized services to guests during their stay, arranging transportation, excursions, and reservations as needed.
- Promoted guest loyalty through attentive service paired with genuine warmth.
- Managed inventory of beer, wine & liquor stock while optimizing restocking procedures.
Senior Recruiter
Jackson Nurse Professionals
12.2015 - 08.2021
- Enhanced candidate pipeline by utilizing various sourcing strategies, including social media, networking events, and job postings.
- Provided exceptional support to candidates throughout the interview process, leading to positive feedback and increased offer acceptance rates.
Education
Bachelor of Science - Science
Palm Beach Atlantic University
West Palm Beach, FL05-2014
Skills
Strong work ethic
2024 Datil Pepper Award Winning Cocktail
Datil infused bourbon apple cider. Garnished with anise and a fresh cinnamon stick.
Timeline
Front of House Manager
Hook, Line & Sinker - Seafood Grille
03.2024 - 12.2024
Server & Bartender
The Chef Ricky Experience
06.2022 - Current
2nd Stewardess/Sole Stewardess
Private Estate/Yacht
09.2021 - 02.2024
Senior Recruiter
Jackson Nurse Professionals
12.2015 - 08.2021
Bachelor of Science - Science
Palm Beach Atlantic University
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