Mackenzie Johnson
Pickerington
Summary
Professional with a strong track record in training and team collaboration. Adept at streamlining operations and ensuring a positive guest experience through effective multitasking. Results-oriented approach leads to enhanced team performance and guest satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Trainer
Arbys Resturant
Pickerington
10.2022 - 08.2025
- Trained new crew members on food preparation and customer service standards.
- Collaborated with management to develop and implement effective training programs.
- Delivered exceptional customer service in a fast-paced environment.
- Ensured cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure smooth operations during peak hours.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
Bachelor of Science - Wildlife Biology
Ohio University
Athens, Ohio, OH05-2029
High School Diploma -
Pickerington Central High School
Pickerington, OH05-2025
Skills
- Team collaboration
- Customer service
- Problem solving
- Sanitation and cleaning
- Employee training
- Continuous improvement
- Active listening
- Motivation strategies
- Multitasking and organization
Timeline
Crew Trainer
Arbys Resturant
10.2022 - 08.2025
Bachelor of Science - Wildlife Biology
Ohio University
High School Diploma -
Pickerington Central High School