Mackenzie KING
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host
Olive Garden
02.2021 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Retails Associate
Burlington Coat Factory
11.2020 - 01.2021
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Increased sales revenue by offering targeted promotions and upselling related items.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Retail Sales Associate
Bath And Body Works
01.2020 - 10.2020
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
High School Diploma -
Pebble Hills High School
El Paso, TX06.2019
Skills
- Team Collaboration
- Reservations Management
- Telephone reception
- Server Support
- Multitasking proficiency
Certification
Alcohol License
Timeline
Host
Olive Garden
02.2021 - Current
Retails Associate
Burlington Coat Factory
11.2020 - 01.2021
Retail Sales Associate
Bath And Body Works
01.2020 - 10.2020
High School Diploma -
Pebble Hills High School