Mackenzie Matheny
Cornelius,NC
Summary
Experienced and skilled branch manager with a proven ability to lead and train a team, increase revenue, cut costs, and build relationships. Effectively operate a branch that generates over a million dollars in revenue yearly. Highly self motivated and adept to motivating others and helping them achieve their goals.
Overview
6
6
years of professional experience
Work History
Flagship Branch Manager
Enterprise Holdings
08.2023 - Current
- Fifth largest branch in North Carolina, responsible for a fleet of 450 cars
- Manage and train a team of ten people
- Build and maintain relationships with new and existing accounts for continued fleet growth
- Create a sales culture to keep employees invested while maximizing profitability
- Daily execution of cost control plans
Branch Manager
Enterprise Holdings
03.2022 - 08.2023
- Above corporate average customer service score 13 of of 16 months, a 5-8% increase from pre-covid scores
- Grew the fleet from 160 to 275 cars
- Assisted with 7 employee promotions
- Highest selling branch in the region for fiscal year 23
- Most profitable year in the branch's history fiscal year 23
- Created a positive and encouraging branch atmosphere resulting in 92% employee retention with only one termination in 16 months
Management Trainee/Assistant Branch Manager
Enterprise Holdings
10.2019 - 03.2022
- Started with the company as a management trainee, numerous top 10 finishes and one number one finish on a performance matrix of more than 200 people
- Promoted to assistant manager at Statesville, NC location
- Significantly improved customer service scores and branch profitability
- Promoted to Station manager at Charlotte Douglas International Airport
- Managed a team of 20+ people
- Execute plans to handle up to 1500 transactions daily of incoming and outgoing customers
Weekend Meteorologist / Weekday Reporter
Gray Television
10.2017 - 10.2019
- Create accurate weather forecasts and present them on live news broadcasts in a clear and concise manner
- Analyze severe weather as it happens and communicate the necessary information to viewers
- Build relationships with leaders and businesses within the community to receive the latest information for news stories
- Pitch four story ideas daily, set up interviews, and write two news stories daily on tight deadline
- Shoot and edit video
Education
Salisbury University
Salisbury, MDBachelor of Science - Atmospheric Sciences And Meteorology
Salisbury University
Salisbury, MD05.2017
Skills
- Cost Management
- Multitasking Abilities
- Staff Management
- Excellent Time Management Skills
- Revenue Enhancement
- Revenue Generation
- Manage Profitability
- Problem Solving
Timeline
Flagship Branch Manager
Enterprise Holdings
08.2023 - Current
Branch Manager
Enterprise Holdings
03.2022 - 08.2023
Management Trainee/Assistant Branch Manager
Enterprise Holdings
10.2019 - 03.2022
Weekend Meteorologist / Weekday Reporter
Gray Television
10.2017 - 10.2019
Salisbury University
Bachelor of Science - Atmospheric Sciences And Meteorology
Salisbury University
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