Mackenzie Legg
Summary
Dynamic professional with a proven track record at Ale House, excelling in communication and leadership. Successfully trained new hosts, enhancing team efficiency and guest satisfaction. Adept at problem-solving and conflict resolution, ensuring seamless operations and a welcoming environment. Skilled in structured teaching, fostering a fun atmosphere for learners at Powderhorn Mountain Resort.
Overview
3
3
years of professional experience
Work History
Expo
Ale House
06.2024 - 11.2024
- Organize food and tickets for servers to take to tables
- Ensure food modifications happen correctly
- Communicate errors between FOH staff and BOH staff in order to create resolutions
Head Host
Ale House
06.2023 - 11.2024
- Train new employees
- Assist in managing host stand
- Equally distribute people and money between servers
- Greet and assist guests in a friendly manner
Ski Instructor/Ski Lift Operator
Powderhorn Mountain Resort
11.2021 - 04.2025
- Ensure safe and proper use of equipment
- Instruct and assist beginner skiers
- Provide a fun and productive learning environment
Education
High School Diploma -
Fruita Monument High School
Fruita, CO05-2023
Skills
- Early childhood development
- Detail-oriented
- Hospitality and accommodation
- Time management
- Guest relations
- Group and individual instruction
- Exceptional communication
- Reservation coordination
- Customer service
- Telephone reception
Timeline
Expo
Ale House
06.2024 - 11.2024
Head Host
Ale House
06.2023 - 11.2024
Ski Instructor/Ski Lift Operator
Powderhorn Mountain Resort
11.2021 - 04.2025
High School Diploma -
Fruita Monument High School
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