Mackenzie Marx
Wilkes-Barre,PA
Overview
4
4
years of professional experience
Work History
Bartender
Gallette's
Tuscaloosa, Alabama
08.2026 - Current
- Interacted with customers to deliver personalized service and elevate their overall experience.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Monitored customer behavior to ensure a safe and enjoyable environment for all patrons.
- Organized supplies and equipment to prepare bar area for efficient service during shifts.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
Waitress
Indian Hills Country Club Golf
Northport, Alabama
01.2025 - 03.2026
- Provided exceptional service to members and guests in a fast-paced environment.
- Collaborated with kitchen staff to ensure timely preparation of orders.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Managed bar inventory, ensuring adequate stock levels of supplies and ingredients.
Consultant
Abbronzatura Tanning
West Pittston, USA
12.2022 - 08.2023
- Managed 10+ behind scene responsibilities to enhance operational efficiency and improve workplace
- Facilitated 30+ cash transactions and accommodated appointments ensuring smooth customer interactions
- Collaborated with team members 10+ times per day to deliver detailed product information, contributing to customer satisfaction
- Engaged in hands-on floor work in 3 departments, developing a comprehensive skill set adaptable to meeting both internal and external needs
Retail
White Fence Homes, Inc
Dallas, USA
09.2022 - 07.2023
- Created an optimal and appealing environment through presentation by redecorating 5+ rooms in a home for sale within the real estate market
- Engaged in creative visualization in 10+ areas conceptualizing ideal staging arrangement
- Facilitated 1-5 product sales through effective communication and persuasion techniques
- Offered valuable insights and opinions in 10+ areas to clients based off of personalization, leveraging expertise to guide decision-making processes
Retail
Showroom56
Kingston, USA
04.2022 - 05.2022
- Provided exemplary customer assistance by providing clothing pieces and 2-3 sizes applicable to client, ensuring satisfactions, and fostering positive relationships
- Managed inventory tracking processes to maintain optimal stock levels and prevent >1 shortages
- Cultivated a clean and aesthetically appealing retail environment to enhance customer experience through cleaning and tidying 40% per day
- Increased 3 skill sets of cash transactions through handling cash registers, card transactions, and returns with accuracy and integrity
- Facilitated 10+ retail purchases by guiding customers through product selection and offering personalized recommendations
Education
Bachelor of Science - Business, Marketing
The University of Alabama
04-2026
Bachelor of Science -
Drexel University
Philadelphia, PA12-2021
Skills
- Customer service
- Team collaboration
- Cash handling
- Effective communication
- Salesmanship
- Clear and effective communication
Timeline
Bartender
Gallette's
08.2026 - Current
Waitress
Indian Hills Country Club Golf
01.2025 - 03.2026
Consultant
Abbronzatura Tanning
12.2022 - 08.2023
Retail
White Fence Homes, Inc
09.2022 - 07.2023
Retail
Showroom56
04.2022 - 05.2022
Bachelor of Science - Business, Marketing
The University of Alabama
Bachelor of Science -
Drexel University