Mackenzie Meech
Waterford,MI
Summary
Enthusiastic former Student Athlete dedicated to pursuing goals, healthcare services, and performing well under pressure. Extensive experience in leadership positions and building strong relationships with clients. Detail-oriented with a commitment to maintaining high-quality assurance when helping others for sustained business growth and customer retention.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Tactile Medical
06.2023 - Current
- Provide excellent customer support by using multiple screens, answering inbound and making outbound calls to monitor sales and confirm patient orders of lymphedema compression devices, confirm delivery details and manage customer order activity through an order fulfillment cycle.
- Verify patient’s benefits covering the device, collect copay and deductible payments that are due at the time of shipment.
- Communicate with other departments to ensure proper completion and customer satisfaction before and after shipment.
Certified Pharmacy Technician
Walgreens
09.2022 - 05.2023
- Assisted customers by answering questions, locating items and referring them to pharmacist for mediation information.
- Established and updated patient profiles, medications and insurance details.
- Mixed pharmaceutical preparations, accorded to written prescriptions.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
Hitting/Fielding Instructor
Total Sports Complex
05.2022 - 08.2022
- Organized and coordinated all lesson and practice plans.
- Adjusted coaching techniques, based on strengths and weaknesses of athletes.
- Increased player strength, agility, game skills, and developed a strong mental mindset through successful practice sessions.
Student Athlete
Michigan State Universtiy
08.2018 - 05.2022
- Demonstrated commitment and responsibility towards fellow players and coaches through genuine respect and dedication to sport.
- Followed specific pre-season schedule of workouts and drills to prepare for season.
- Assessed performance following athletic competition, identifying strengths and weaknesses and making adjustments to improve future performance.
Physical Therapy Intern
Specialists In Rehabilitation Medicine
05.2021 - 07.2021
- Planned, prepared or carried out individually designed programs of physical treatment to maintain, improve, or restore physical functioning, alleviate pain, or prevent physical dysfunction in patients.
- Evaluated effects of treatment at various stages and adjusted treatments to achieve maximum benefit.
Education
Bachelor of Science - Kinesiology
Michigan State University
East Lansing, MI05.2023
Skills
- Communication
- Interpersonal Skills
- Time Management
- Customer Service
Accomplishments
- Spartan Academic Athletic Excellence Gala Honoree
- Dean's List
Certification
- Certified by the Pharmacy Technician Certification Board (PTCB)
Timeline
Patient Service Representative
Tactile Medical
06.2023 - Current
Certified Pharmacy Technician
Walgreens
09.2022 - 05.2023
Hitting/Fielding Instructor
Total Sports Complex
05.2022 - 08.2022
Physical Therapy Intern
Specialists In Rehabilitation Medicine
05.2021 - 07.2021
Student Athlete
Michigan State Universtiy
08.2018 - 05.2022
Bachelor of Science - Kinesiology
Michigan State University