MacKenzie Miller
Cincinnati,OH
Summary
Dedicated and conscientious worker with a proven track record of success. Strong collaborator and team player. Natural leader who excels when given the opportunity. Effective problem solver adept at implementing necessary changes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fitness Instructor
Body Alive
Kenwood, OH
01.2023 - 10.2024
- Managed studio
- Created schedules
- Handled administrative and maintenance issues
- Managed social media
- Instructed classes of 20+ people
- Built strong relationships with clients/members
Marketing Lead
Clean Eatz
West Chester, OH
02.2022 - 11.2022
- Outbound calling to companies
- Schedule events, catering, etc
- Manage social media accounts- Instagram, Facebook, Google Business
- Knowledgeable on SOCi
- Customer Service- Manage front of house, engage with each customer, work front desk operations
Receptionist
Mitchell's Salon & Day Spa
04.2021 - 01.2022
- Manage stylist's and technician's schedules and appointments
- Outbound calling to customers
- Welcome customers to front desk/engage in friendly conversation while checking in
- Receive and manage incoming calls and communication
Event Assistant
Noteworthy Events
Cincinnati, OH
01.2019 - 01.2021
- Assist in creating floor plans and communicate with vendors
- First-rate service and support to guests
- Resolve concerns to mutual satisfaction
- Communicate with clients and vendors
- Inform of deadlines, floor plans, and event space setup specifications
Education
Bachelor of Business Administration - Marketing
University of Cincinnati
Cincinnati, OH01.2022
Skills
- Group Instruction
- Class leadership
- Relationship Building
- Member engagement
- Client motivation
Additional Information
ACE group fitness certification, Lagree certification, Microsoft Office certified, Team oriented and organized
Certification
- ACE Group Fitness Certified
- Lagree Level 1 Certified
Timeline
Fitness Instructor
Body Alive
01.2023 - 10.2024
Marketing Lead
Clean Eatz
02.2022 - 11.2022
Receptionist
Mitchell's Salon & Day Spa
04.2021 - 01.2022
Event Assistant
Noteworthy Events
01.2019 - 01.2021
Bachelor of Business Administration - Marketing
University of Cincinnati
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