MacKenzie Murray
Reno,NV
Summary
I am a hard working UNR student who is very proficient at using excel, working under pressure, finding solutions to complex problems, and leading a team. I am currently looking for part-time employment that will work with my school schedule.
Overview
4
4
years of professional experience
Work History
Floor Staff Member
Lees Discount Liquor
Reno, NV
04.2023 - 08.2023
- Greeted customers and provided assistance with their inquiries.
- Created spreadsheets that maintained inventory records to make restocking items around the store more efficient.
- Replenished stock on shelves to ensure product availability for customers.
- Resolved customer complaints in a professional manner.
- Assisted in setting up promotional displays for new products.
- Worked closely with other staff members to ensure smooth operations.
- Developed knowledge about products and sales items to answer customer questions.
- Maintained signs and labels to communicate accurate prices to guests, following signing and merchandising processes.
- Cleaned shelves, counters and tables to maintain organized store.
Private Nanny
Independent Contractor
Reno, NV
08.2021 - 02.2023
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Prepared meals according to dietary needs of the family's children.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Transported the children safely to appointments, social engagements or recreational activities.
- Encouraged developmentally appropriate language skills through conversation and activities.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Administered medication and minor first aid to sick and injured children.
Sales Associate
Kohl's
Reno, NV
08.2020 - 06.2021
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Exchanged merchandise for customers and accepted returns.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
Team Member
Del Taco
Reno, NV
05.2019 - 12.2019
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Checked orders for quality and completeness.
- Educated customers about offerings, promotions and pricing to boost sales.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
High School Diploma -
Academy of Arts, Careers, And Technology (AACT)
Reno, NV06-2021
Some College (No Degree) - Psychology
University of Nevada - Reno
Reno, NVSkills
- Sales proficiency
- Product Promotion
- Excel spreadsheets
- Complex Problem-Solving
- Verbal and written communication
- Negotiation
- Infant Care
- CPR training (2019)
Accomplishments
- Excellence in Digital Learning Award - Presented by: Academy of Arts, Careers, and Technology
- Certificate of Achievement: Perfect Attendance - Presented by: Academy of Arts, Careers, and Technology
- Nevada Student Assessment System taken Spring 2018 - Received a Level 4: Advanced score in Science
- Nevada Student Assessment System taken Spring 2017 - Received a Level 4: Advanced score in Mathematics and English Language Arts
Timeline
Floor Staff Member
Lees Discount Liquor
04.2023 - 08.2023
Private Nanny
Independent Contractor
08.2021 - 02.2023
Sales Associate
Kohl's
08.2020 - 06.2021
Team Member
Del Taco
05.2019 - 12.2019
High School Diploma -
Academy of Arts, Careers, And Technology (AACT)
Some College (No Degree) - Psychology
University of Nevada - Reno