Mackenzie Oberlin
Grand Rapids
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
3
3
years of professional experience
Work History
Bartender
Blue Water Grill
04.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Education
Associate of Arts - Occupational Therapy Assistant, A.A.A.S.
Grand Rapids Community College
Grand Rapids, MI04.2024
Skills
- Health Codes Compliance
- Clear and Effective Communication
- Customer Service
- Team Training and Development
- Highly Reliable
- Complex Problem-Solving
Timeline
Bartender
Blue Water Grill
04.2021 - Current
Associate of Arts - Occupational Therapy Assistant, A.A.A.S.
Grand Rapids Community College
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