Mackenzie Patton
Groton,SD
Summary
Proven track record of enhancing customer satisfaction and streamlining route management at DoorDash, showcasing exceptional GPS navigation and problem-solving skills. A dependable team player, known for maintaining a positive attitude in high-pressure environments, significantly improving delivery efficiency and safety.
Overview
9
9
years of professional experience
Work History
Delivery Driver
DoorDash, Rancho Santa Margarita, California
Aberdeen
01.2020 - Current
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Crew Member
Mcdonalds
Aberdeen, SD
09.2019 - 11.2023
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Nurse
Sundown Manor
Bristol, SD
09.2017 - 10.2018
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Janitor
Groton School District
Groton
10.2015 - 09.2017
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Education
Basic Education - N/A
Groton Area Highschool
Groton, SD05.2020
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Dependable and reliable
- Problem-Solving
- Safe Driving
- Time management skills
- Clean Driving Record
- GPS and route planning
- Route Management
- Safe Driving Record
- GPS Navigation
Timeline
Delivery Driver
DoorDash, Rancho Santa Margarita, California
01.2020 - Current
Crew Member
Mcdonalds
09.2019 - 11.2023
Nurse
Sundown Manor
09.2017 - 10.2018
Janitor
Groton School District
10.2015 - 09.2017
Basic Education - N/A
Groton Area Highschool