Mackenzie Pinnow
Jefferson,WI
Summary
Diligent esthetician with solid background in managing shifts and key holding responsibilities. Skilled in overseeing smooth operations, ensuring staff efficiency, and enhancing customer satisfaction. Demonstrated ability in inventory control and team leadership.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Manager/Key Holder
McDonald's
05.2023 - 07.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Counted the safe at the start and end of each shift to ensure proper money handling.
Shift Manager/Key Holder
Walgreens
04.2022 - 05.2023
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Counted and labeled prescriptions with correct item and quantity.
Shift Manager
Lake Mills Market
10.2021 - 04.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Developed strong relationships with clients, resulting in repeat business and increased loyalty.
- Counted tills at the end of a cashiers shift and ensuring proper money handling.
Cashier
Lake Mills Market
09.2020 - 10.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Esthetician Certification - Esthetics
Tricoci University Of Beauty Culture
Janesville, WI07-2025
High School Diploma -
Jefferson High School
Jefferson, WI06-2020
Skills
- Accurate cash management
- Utilizes effective and clear communication
- Displays tact and discretion when speaking with clients
- Effective team management skills
- Point of sale operations
- Commitment to continuous learning
Certification
Food Safety Certification
Pharmacy Technician Certification
Timeline
Shift Manager/Key Holder
McDonald's
05.2023 - 07.2025
Shift Manager/Key Holder
Walgreens
04.2022 - 05.2023
Shift Manager
Lake Mills Market
10.2021 - 04.2022
Cashier
Lake Mills Market
09.2020 - 10.2021
Esthetician Certification - Esthetics
Tricoci University Of Beauty Culture
High School Diploma -
Jefferson High School
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