Mackenzie Reyes
Willoughby,OH
Summary
Bringing dedication, efficiency, accuracy and punctuality, a quick learner with a strong will to expand her horizons as needed to accomplish the tasks asked of her.
Overview
11
11
years of professional experience
Work History
Claims Support Specialist
Selman & Company
09.2019 - Current
- Responsibilities within both life and medical insurance blocks of business
- Preparing and filing life insurance claims.
- Process and pay out medical claims
- Gather medical claim reports via SSRS
- Following up with claimants on unresolved issues by both mail and verbal communications
- Compile data from multiple sources to keep information together
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Evaluated and settled complex insurance claims in a timely manner.
Server/Trainer
Buffalo Wild Wings/Winking Lizard
08.2013 - 02.2021
Education
Bachelor of Arts - Communications
Bowling Green State University
Bowling Green, OH05-2018
Skills
- Claim Processing
- Policy interpretation
- Meticulous preparation and processing of Forms, requiring 100% accuracy
- Case management in the event of neither approval nor disapproval
- Resolve disputes on a claim-by-claim basis
- Researching Claim Legitimacy
- Data entry
- Microsoft office
Timeline
Claims Support Specialist
Selman & Company
09.2019 - Current
Server/Trainer
Buffalo Wild Wings/Winking Lizard
08.2013 - 02.2021
Bachelor of Arts - Communications
Bowling Green State University
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