Mackenzie Richardson
Winter Springs,FL
Summary
Extremely dedicated and driven in customer service with a strong focus on friendliness, accurate communication, and problem solving. Experienced in maintaining a clean and safe environment, meeting customer requests and multi-tasking.
Overview
1
1
year of professional experience
Work History
Prep Specialist, FOH Team Member
Chick-Fil-A
02.2023 - 12.2023
- Enhanced team productivity by communicating and implementing time-saving strategies.
- Reduced costs by working to reduce food waste in operations and implementing cost-saving measures.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
Nursing Assistant Clinicals
Orlando Health And Rehabilitation Center
12.2023 - 12.2023
- Assisted 10+ residents each shift with activities of daily living.
- Provided social support to improve residents' morale.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Hands on experience on the floor and as a part of the facility's healthcare staff.
Education
High School Diploma -
Winter Springs High School
Winter Springs, FL05.2024
Dual Enrollment -
Seminole State College of Florida
Sanford, FL03.2024
Nursing Assistant -
Believe Nursing Academy
Winter Garden, FL12.2023
Skills
- Customer service
- Decision making
- Conflict resolution
- Attention to detail
- Critical thinking
- Time management
- Adaptability
Timeline
Nursing Assistant Clinicals
Orlando Health And Rehabilitation Center
12.2023 - 12.2023
Prep Specialist, FOH Team Member
Chick-Fil-A
02.2023 - 12.2023
High School Diploma -
Winter Springs High School
Dual Enrollment -
Seminole State College of Florida
Nursing Assistant -
Believe Nursing Academy
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