Mackenzie Rocha
AZ
Summary
Dynamic Sales Associate with a proven track record at Slick City Action Park, excelling in client support and cash handling. Cultivated strong customer relationships, driving repeat business and enhancing store appeal. Recognized for effective problem resolution and outstanding people skills, consistently contributing to a positive shopping experience. Flexible and goal-oriented team player.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
1
1
Certification
Work History
Sales Associate
Slick City Action Park
01.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Queen Creek Virtual Academy
Queen Creek, AZ05-2028
Skills
- Client Support
- Effective Collaboration
- Effective Time Management
- Effective Problem Resolution
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
Certification
- CPR
- first aid
- OSHA
- food handlers
Extracurricular activities
Softball
Babysitting
Timeline
Sales Associate
Slick City Action Park
01.2025 - Current
Queen Creek Virtual Academy
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