Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Ruggerello

Laguna Niguel,USA

Summary

Dynamic Faculty Operations Supervisor at Lifetime Fitness, with a proven track record of enhancing productivity through strategic delegation and efficient workflow optimization. Skilled in problem solving, customer service, and team leadership, with experience training and supporting staff in a fast-paced environment. Passionate about driving operational efficiency and fostering a collaborative culture to exceed organizational goals.

Overview

4
4
years of professional experience

Work History

Faculty Operations Supervisor

Lifetime Fitness
Laguna Niguel, USA
05.2024 - 09.2024
  • Supervised staff and delegated tasks to enhance productivity and service quality.
  • Managed scheduling and workflow coordination to optimize faculty operations.
  • Collaborated with department heads and faculty to address logistical needs and improve efficiency.
  • Applied critical thinking to identify challenges and implement effective, sustainable solutions.
  • Trained and onboarded new team members to ensure seamless integration.

Faculty Operations Team Member

Lifetime Fitness
Laguna Niguel, USA
12.2023 - 05.2024
  • Supported faculty operations by prioritizing tasks and managing responsibilities in a fast-paced environment.
  • Delivered excellent customer service through active listening and responsive support.
  • Proactively took initiative and exceeded expectations by improving daily workflows.

Volunteer

California Scholarship Federation
Dana Point, USA
08.2020 - 05.2024
  • Met the academic requirements for acceptance.
  • Volunteered 8+ hours per semester.
  • Collaborated with peers to assist my school's recycling program.
  • Arranged community events and cooperated with other members.
  • Promoted fundraising events.

Education

Bachelor of Science - Agricultural Business

California Polytechnic State University
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06.2028

High School Diploma -

Dana Hills High School
05.2024

Skills

  • Delegation
  • Time management
  • Customer service
  • Communication
  • Collaborative Problem Solving
  • Collaborative leadership
  • Critical thinking
  • Project management
  • Data entry
  • Multitasking

Timeline

Faculty Operations Supervisor

Lifetime Fitness
05.2024 - 09.2024

Faculty Operations Team Member

Lifetime Fitness
12.2023 - 05.2024

Volunteer

California Scholarship Federation
08.2020 - 05.2024

Bachelor of Science - Agricultural Business

California Polytechnic State University

High School Diploma -

Dana Hills High School

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Mackenzie Ruggerello