Results-driven professional with a strong background in customer relations and effective communication. Proven ability to resolve inquiries and enhance satisfaction levels, contributing to improved service delivery and customer loyalty.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
KFC Restaurant
Minot, ND
01.2026 - Current
Assisted customers with orders, ensuring accurate and timely service delivery.
Resolved customer inquiries and complaints, enhancing overall satisfaction levels.
Maintained cleanliness and organization of dining area, promoting a welcoming environment.
Operated point-of-sale system efficiently for accurate transaction processing.
Sales Associate
Self Employed
Bismarck, ND
02.2020 - 08.2023
Developed strong customer relationships through personalized service and product knowledge.
Conducted vehicle inspections to ensure quality and compliance with safety standards.
Negotiated trade-in values, enhancing customer satisfaction and dealer profitability.
Bartender
Players Sports Bar & Grill
Dickinson, ND
09.2018 - 01.2020
Prepared and served a variety of beverages in fast-paced environment.
Maintained cleanliness and organization of bar area to ensure efficient service.
Assisted in training new staff on drink preparation and customer service standards.
Engaged with customers to enhance their experience and build rapport.