Mackenzie Sanchez
The Coffee Loft
BOSTON,MA
2
Languages
4
years of professional experience
Proactive and adaptable individual with a versatile background in customer service and hospitality. Demonstrated ability to manage high-volume transactions while maintaining a clean and organized workspace. Ready to leverage skills to enhance customer experiences and drive team success.
Work History
Barista/Cashier
8 Months- Prepared and served high-quality coffee beverages while maintaining cleanliness and organization in workspace.
- Operated cash register efficiently, ensuring accurate transactions and managing customer payments.
- Assisted customers with menu selections, providing recommendations to enhance their experience.
- Maintained inventory levels by monitoring stock and notifying management of shortages.
Hostess/Server
1 Year 1 Month- Greeted and seated guests, ensuring a welcoming atmosphere at all times.
- Managed reservations and waitlists efficiently to optimize seating arrangements.
- Provided menu recommendations and answered guest inquiries regarding food and beverage offerings.
- Collaborated with kitchen and bar staff to ensure timely service delivery during peak hours.
Receptionist
9 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed multi-line phone system to direct calls efficiently.
- Scheduled appointments and maintained calendar for staff coordination.
- Maintained office supplies inventory, ensuring timely procurement and organization.
Intern
5 Months- Conducted market research to identify trends and consumer preferences for targeted campaigns.
- Assisted in developing marketing strategies to enhance product visibility and engagement.
- Collaborated with cross-functional teams to streamline communication and improve project efficiency.
Intern
1 Year 2 Months- Collaborated with cross-functional teams to streamline communication and improve project efficiency.
- Conducted market research to identify trends and consumer preferences for targeted campaigns.
- Assisted in developing marketing strategies to enhance product visibility and engagement.
Intern
8 Months- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Explored new technologies and approaches to streamline processes.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
Education
Bachelor of Science - Health Psychology On A Pre-Med Track
High School Diploma
- 3.7 GPA
- Ranked in Top 6% of class
Skills
Customer engagement
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Cash handling
Collaboration
Positive attitude
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista/Cashier
The Coffee Loft
02.2026 - CurrentRead More
Hostess/Server
110 Grill
06.2025 - 07.2026Read More
Receptionist
The Branches of Marlborough
12.2024 - 09.2025Read More
Intern
Rxpost
08.2024 - 01.2025Read More
Intern
Junior Rangers Program
06.2023 - 08.2024Read More
Intern
Just Do It Movement
01.2023 - 09.2023Read More
MCPHS
Bachelor of Science from Health Psychology On A Pre-Med Track
Read More
Marlborough High School
High School Diploma
Read More