Mackenzie Silverthorn
Massage Envy
Spring Hill
7
years of professional experience
What motivates me the most is happiness, To see everyone around me happy makes even more when I can help that person reach that point of happiness.
After going to school and giving birth to my first baby I’ve found my passion and my path - to help people heal and be happy again
Work History
Front Desk Sales Associate
1 Year 2 Months- Assisted clients in booking appointments and managing schedules efficiently.
- Processed payments and handled cash transactions with accuracy.
- Educated clients on services and membership benefits to enhance sales.
- Maintained cleanliness and organization of front desk area for optimal customer experience.
- Collaborated with team members to resolve client issues promptly.
- Implemented feedback processes to improve service delivery and client satisfaction.
- Trained new associates on front desk procedures and customer service standards.
Animal Caretaker
5 Years 5 Months- Supervised daily animal feeding, ensuring nutritional needs were met for diverse species.
- Trained new staff on proper care techniques and safety protocols for animal handling.
- Monitored animal health, identifying signs of illness and coordinating veterinary care when necessary.
- Maintained clean and safe living environments, adhering to hygiene standards and regulations.
- Assisted in organizing educational programs for visitors, promoting awareness of animal care practices.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
Education
Massage - Massage
High School Diploma
Skills
Goal oriented
Building relationships
Scheduling appointments
Teamwork and collaboration
Friendly and helpful
Customer service
Honest and dependable
Problem-solving
Time management
Reliable and responsible
Attention to detail
Strong communication and interpersonal skills
Cleaning and sanitizing
Timeline
Front Desk Sales Associate
Massage Envy
08.2024 - 10.2025Read More
Animal Caretaker
Harvest Moon Fun Farm
08.2018 - 01.2024Read More
Benes Career Academy
Massage from Massage
Read More
Nature Coast Tech High
High School Diploma
Read More