Mackenzie Smith
Rochester
Summary
Dedicated crew member with strong attention to detail and effective communication skills. Committed to delivering exceptional customer service and fostering team collaboration to enhance guest experiences.
Overview
1
1
year of professional experience
Work History
Crew Member
Dunkin
Rochester
12.2025 - 08.2026
- Prepared and served food and beverages to customers promptly.
- Operated coffee machines and equipment to create quality beverages.
- Handled cash transactions accurately at the register.
- Assisted team members in fulfilling customer orders efficiently.
- Followed all safety and health regulations during food preparation.
- Engaged with customers to provide excellent service and resolve issues.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
Deli Clerk
Tops Friendly Markets
Rochester
02.2025 - 07.2025
- Prepared deli meats and cheeses to meet customer preferences and specifications, enhancing overall customer satisfaction.
- Guided customers in selecting products, delivering personalized service to improve shopping experience.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Welcomed customers with a friendly smile in a friendly and professional manner.
- Collaborated with staff to streamline store operations during peak hours, ensuring prompt service and customer satisfaction.
Education
High School Diploma -
Arcadia High
Rochester, NY06-2025
Skills
- Cash transactions
- Customer service
- Attention to detail
- Time management
- Teamwork
- Cleaning
- Problem-solving
- Effective communication
Timeline
Crew Member
Dunkin
12.2025 - 08.2026
Deli Clerk
Tops Friendly Markets
02.2025 - 07.2025
High School Diploma -
Arcadia High