MACKENZIE SPEAKMAN
Columbus,OH
Summary
Motivated working mother seeking an opportunity to better my work-life balance. Outgoing and friendly with strong drive to succeed and provide excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Support Assistant
OhioHealth Grant Medical Center
Columbus, OH
07.2023 - 12.2023
- Conducted patient intake while ensuring all relevant information was recorded correctly
- Assisted in monitoring vital signs of patients as needed during their stay in the hospital
- Provided emotional support for both patients and their families during difficult times.
Patient Dining Associate
OhioHealth Doctors Hospital
Columbus, Ohio
01.2021 - 03.2023
- Responsible for ensuring patient satisfaction; delivery and collection of trays, menus and Patient Satisfaction Surveys
- Assure each patient receives the correct diet as prescribed by the physician
- Adhered strictly to HIPAA regulations when dealing with confidential information.
Kitchen Team Leader
OhioHealth Doctors Hospital
Columbus, Ohio
09.2021 - 06.2022
- Maintained high standards of cleanliness in the kitchen area, adhering to strict hygiene protocols
- Assisted in menu planning, recipe development and cost control initiatives
- Performed opening and closing procedures for the kitchen each day according to established guidelines.
Shift Supervisor
Be Fit Cafe
Powell, Ohio
11.2018 - 07.2021
- Demonstrated ability to manage a team of kitchen staff to ensure efficient and timely food preparation
- Enforced discipline as necessary including verbal warnings or disciplinary actions
- Trained new employees in job duties, safety protocols, policies and procedures, and company culture.
Patient Support Assistant
OhioHealth Doctors Hospital
Columbus, Ohio
07.2019 - 01.2020
- Conducted patient intake while ensuring all relevant information was recorded correctly
- Assisted in monitoring vital signs of patients as needed during their stay in the hospital
- Provided emotional support for both patients and their families during difficult times.
Patient Dining Associate
OhioHealth Doctors Hospital
Columbus, OH
06.2017 - 04.2018
- Responsible for ensuring patient satisfaction; delivery and collection of trays, menus and Patient Satisfaction Surveys
- Assure each patient receives the correct diet as prescribed by the physician
- Adhere strictly to HIPAA regulations when dealing with confidential information.
Education
High School Diploma -
Central Crossing High School
06.2017
Skills
- Guest Satisfaction
- Empathy
- Attention to Detail
- Time Management
- Compassion
- Teamwork
- Leadership
- Problem Solving
Certification
- BLS Certification
Timeline
Patient Support Assistant
OhioHealth Grant Medical Center
07.2023 - 12.2023
Kitchen Team Leader
OhioHealth Doctors Hospital
09.2021 - 06.2022
Patient Dining Associate
OhioHealth Doctors Hospital
01.2021 - 03.2023
Patient Support Assistant
OhioHealth Doctors Hospital
07.2019 - 01.2020
Shift Supervisor
Be Fit Cafe
11.2018 - 07.2021
Patient Dining Associate
OhioHealth Doctors Hospital
06.2017 - 04.2018
High School Diploma -
Central Crossing High School
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