Summary
Overview
Work History
Education
Skills
Athletic Achievements
Timeline
Generic

Mackenzie Steckler

Lake St. Louis,MO

Summary

Successful leader equipped with skills to handle multiple responsibilities in a fast-paced environment. Demonstrated strengths in customer service, time management, sales, and billing. Routinely utilize Quicken books accounting system, TCF Auditing system and Microsoft office 360 for daily business activities. Create customer contracts or new project pricing quotes. Excellent verbal and written communication skills with strong background for cultivating positive customer relationships and meeting and exceeding company sales goals.

Overview

10
10
years of professional experience

Work History

Office Manager

C&J Boat Docks & Lifts, Inc.
03.2015 - Current

· Responsible and manage all office functions.

· Manage all aspects of business bill payments, customer invoicing and payment collection.

· Create all customer business contracts and develop pricing quotes for any new project requests.

· Individually, sold approximately $154K dollars in new dock and lift sales for CY2023.

· Manage all storage spot designation and availability, contract renewal process and payment schedules.

· Organize and maintain all filing records of all payment schedules and work inflow functions within in company filing database.

· Communicate daily with customers to address any concerns, project timelines or billing cycle deadlines.

· Maintain and track all inventory and work with multiple vendors for supply re-order.

Actively work with all vendors for any auditing and sales reconciliation needs

Detailer

Detail Driven
05.2014 - 07.2014
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
  • Boosted team efficiency by effectively coordinating tasks and streamlining workflows in the detailing process.
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Increased productivity by implementing time-saving techniques and utilizing appropriate tools for each task.

Education

Bachelor of Science - Major: Biology Minor: Chemistry

Western Illinois University
Macomb, IL
05.2020

Skills

  • Project quotes and contract design
  • Billing
  • Customer service
  • Quickbooks
  • TCF Auditing System
  • Superior Organization skills

Athletic Achievements

  • 4-Year member of NCAA Division I, Western Illinois Women's Volleyball team.
  • Committed approximately 30 hours per week to training, film study, travel, and competitions while maintaining full academic course load.
  • Developed intangible skills of strong time management, work ethic, and perseverance to meet academic and team goals.
  • Selected by teammates as Team Captain for the 2019 season.
  • Ranked 6th in the nation for blocking during the 2019 season.
  • Named Summit League All-Conference (Honorable Mention).
  • Named Summit League Offensive Player of the Week.

Timeline

Office Manager

C&J Boat Docks & Lifts, Inc.
03.2015 - Current

Detailer

Detail Driven
05.2014 - 07.2014

Bachelor of Science - Major: Biology Minor: Chemistry

Western Illinois University
Mackenzie Steckler