Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Mackenzie Williams

Tulsa,OK

Summary

Dynamic leader with a proven track record at Chick-fil-A, where I excelled in fostering team cohesion and mentoring junior staff to unlock their leadership potential. Skilled in conflict resolution and cash handling, I also have countless experience with customer service and guest communication. My approach blends teamwork, collaboration, and goal setting, driving positive outcomes and operational excellence.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Leader

Chick-fil-A
10.2022 - 10.2024
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Bigger picture thinking
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.

Education

Bachelor of Science - Early Childhood Education

Tulsa Community College
Tulsa, OK
05-2028

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Cash Handling
  • Flexible Schedule
  • Leadership
  • Goal Setting

Certification

  • ServSafe Food Handler Certification - National Restaurant Association.

Languages

English
Native or Bilingual

Timeline

Team Leader

Chick-fil-A
10.2022 - 10.2024

Bachelor of Science - Early Childhood Education

Tulsa Community College

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Mackenzie Williams