Mackenzie Winesett
Fort Walton Beach,FL
Summary
Proven leader in the fast-paced food industry, adapt at boosting efficiency and quality at Whataburger through effective team and inventory management. Excelled in enhancing customer engagement and staff performance, achieving notable improvements in service delivery. Skilled in accurate record-keeping and fostering a positive dining experience, demonstrating a keen ability to meet and exceed operational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restuarant Manager
Whataburger
08.2020 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Cashier
McAlister's Deli
03.2019 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Choctawhatchee Senior High School
Fort Walton Beach, FL05.2022
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
Certification
serve safe certified in food safety
Timeline
Restuarant Manager
Whataburger
08.2020 - Current
Cashier
McAlister's Deli
03.2019 - 08.2020
High School Diploma -
Choctawhatchee Senior High School