Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Mackenzie Zificsak

Plover,WI

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at completing cash register transactions and maintaining accurate records of all transactions.

Overview

6
6
years of professional experience

Work History

Waitress

Pj's At Sentryworld
05.2023 - Current
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Resolved guest and employee complaints to maintain complete customer satisfaction.
  • Bussed and reset tables to keep dining room and work areas clean.

Waitress

Bill's Pizza Company
06.2018 - Current
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, delivered food and drinks within a timely matter.
  • Answered phone calls for pickup and delivery orders, as well as correcting any problems customers may have had.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Prestige Beauty Advisor

Ulta Beauty Inc.
07.2021 - 06.2023
  • Taught customers how to apply makeup and recommended optimal products.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Worked in operations which included, finishing timely and accurate resets based on seasonal demands and special promotional requirements.
  • Processed payments, entering sales in register for prompt customer service.
  • Opened new product boxes and stocked items in displays.

Education

GED -

Stevens Point Area Senior High School
Stevens Point, WI
05.2021

Skills

  • Customer Service
  • Accurate Money Handling
  • Hospitality Service Expertise
  • Complex Problem-Solving

Timeline

Waitress

Pj's At Sentryworld
05.2023 - Current

Prestige Beauty Advisor

Ulta Beauty Inc.
07.2021 - 06.2023

Waitress

Bill's Pizza Company
06.2018 - Current

GED -

Stevens Point Area Senior High School

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Mackenzie Zificsak