MACKENZIE STORMAN
Yucaipa,CA
Summary
Friendly and engaging student with history of delivering excellent customer service in busy retail settings. Works well with a team to adapt to situations and promote seamless store operations.
Overview
8
8
years of professional experience
Work History
Babysitter
Self-Employed
Yucaipa, CA
06.2016 - Current
- Establishing trust through consistent communication with both parents and kids.
- Engaging in age-appropriate activities like reading stories or playing games.
- Completing light housekeeping tasks such as tidying up toys and books.
- Maintaining a positive attitude while being patient and understanding with the children.
SALES ASSOCIATE
Nike
Cabazon
09.2023 - 12.2023
- Used POS system to scan customer purchases, calculate prices and process transactions
- Processed customer orders quickly to prevent long queues
- Welcomed customers and offered quick assistance to handle diverse needs.
SEASONAL ASSOCIATE
Walgreens
Yucaipa
09.2022 - 11.2022
- Used POS system to scan customer purchases, calculate prices and process transactions
- Greeted customers with prompt and friendly service
- Resolved conflicts with customers and looked for opportunities to improve satisfaction.
HOSTESS/WAITRESS
Hello Sushi
Redlands
03.2022 - 06.2022
- Observed dining room to monitor guest satisfaction and provided assistance when needed
- Greeted guests promptly, shared daily specials and collected drink orders to offer superior service
- Answered phones to take orders for customer pick up or delivery.
Education
ASSOCIATE OF ARTS - PSYCHOLOGY
Crafton Hills College
Yucaipa, CA06.2025
Skills
- Customer service
- Creativity
- Communication
- Adaptability
- Teamwork
Timeline
SALES ASSOCIATE
Nike
09.2023 - 12.2023
SEASONAL ASSOCIATE
Walgreens
09.2022 - 11.2022
HOSTESS/WAITRESS
Hello Sushi
03.2022 - 06.2022
Babysitter
Self-Employed
06.2016 - Current
ASSOCIATE OF ARTS - PSYCHOLOGY
Crafton Hills College