Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mackenzy Olkkola

Fitchburg,MA

Summary

Motivated Business Administration student with hands-on experience in fast-paced work environments, consistently exceeding performance goals, and taking on leadership responsibilities. Proven track record of balancing rigorous work schedules with academic excellence, demonstrating strong time management, adaptability, and a commitment to delivering high-quality results.

Overview

1
1
year of professional experience

Work History

Management Assistant

Market Basket
Maynard, MA
02.2025 - 08.2025
  • Created schedules and coordinated employees for the Produce Department.
  • Placed orders from suppliers to manage inventory effectively.
  • Planned, created checklists, and organized floral arrangements.

Hostess

Longhorn Stakehouse
Leominster, MA
01.2025 - 05.2025
  • Created an efficient checklist to organize and coordinate employees for opening and closing operations to improve customer experience.
  • Reduced customer wait time to a maximum of 15 minutes to 20 minutes for high traffic nights.

Desk Reception

Colonial Hotel
Gardner, MA
09.2024 - 01.2025
  • Manage financial transactions, including room reservations, suite upgrades, and snack pantry.
  • Perform manual wake-up calls upon request for the client.
  • Addressing custom focus phone calls and informing the client of the hotel policies - cancellations, early check-ins, pets, and alcohol.
  • Accompanied the corporations' needs for their stay.
  • Following security protocol, including safety walkthroughs, health, and code checks.
  • Tours are designed to make a reservation for client experience, aiding the sales departments for requested assembly weddings, expositions, and other purposes.

Education

Associate of Science - Administration and Finance

Mount Wachusett Community College
Gardner, MA
06-2026

Skills

  • Reliability
  • Organizational capabilities
  • Detail-oriented
  • Service-driven approach
  • Versatility
  • Leadership development

References

References available upon request.

Timeline

Management Assistant

Market Basket
02.2025 - 08.2025

Hostess

Longhorn Stakehouse
01.2025 - 05.2025

Desk Reception

Colonial Hotel
09.2024 - 01.2025

Associate of Science - Administration and Finance

Mount Wachusett Community College

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