Mackinee Richards
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supply Chain/Logistics Manager
U.S. Army Active Duty
03.2020 - Current
- Monitored logistics performance and identified improvement opportunities.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Supervise or perform duties involving request, receive, storage, issue, accountability, and preservation of expendable supplies and equipment.
- Prepares and maintains organizational supply records and forms; receives and inspects inventories of over $400 million for future deliveries.
- Maintains accounting system associated with supply management; secures and controls supplies; uses computer applications in work assignments
- Review planning documents to determine deployment tasking.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Developed and implemented web-based tracking systems for improved monitoring.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Organized records of vehicles, schedules and completed orders.
- Developed and maintained knowledgeable and productive team of employees.
Supply Specialist
U.S Army
01.2019 - 01.2020
- Provided briefings and monthly communications to promote property acquisition, accountability and regulatory compliance.
- Reported property accountability data using Standard Property Book System-R (SPBSR).
- Analyzed equipment needs of 5 units to procure required inventory and supplies.
- Trained and coached supply team members on issues concerning Installation Property Accountability to realize compliance, cost savings and efficiency.
- Closely monitored material readiness of high-priority units.
- Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
- Helped with overseeing, maintaining and inventorying over $40 million worth of equipment.
Customer Service Manager
Gift's Decor & More
05.2018 - 08.2019
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Followed through with client requests to resolve problems.
- Kept accurate records to document customer service actions and discussions.
Education
Bachelor of Science - Biochemistry
Arizona State University
Tempe, AZ11.2025
High School Diploma -
St. Hugh's High School For Girls
Kingston, Jamaica06.2015
Skills
- Product Management
- Daily Operations Management
- Supply Chain Management
- Warehouse Operations
- Logistics Analysis
- Order Supplies
- Active Listening
- Shipping and Receiving
- Train Employees
- Manage Budgets
- Team Management
- Inventory Supplies
- Import and Export Operations
- Microsoft Excel
- Microsoft Outlook
- Time Management
Certification
Supply Chain/Logistics Manager
Phlebotomy
Warehouse and Inventory
Timeline
Supply Chain/Logistics Manager
U.S. Army Active Duty
03.2020 - Current
Supply Specialist
U.S Army
01.2019 - 01.2020
Customer Service Manager
Gift's Decor & More
05.2018 - 08.2019
Bachelor of Science - Biochemistry
Arizona State University
High School Diploma -
St. Hugh's High School For Girls
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