Mackinzee Payton
Carrollton
Summary
.Eager always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
9
9
years of professional experience
Work History
Childcare Provider
EOS Fitness
01.2025 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Server
54th Street Grill & Bar
08.2021 - 01.2022
- Provided exceptional customer service by efficiently taking and delivering orders in a fast-paced dining environment.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Childcare Provider
Shapes Fitness For Women
05.2021 - 11.2021
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Server
Knockouts Sports Bar
02.2021 - 04.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Team Member
Amazon
11.2020 - 01.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Account Manager
HSO Executives
02.2020 - 05.2020
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Server
Cotton Patch Cafe
04.2019 - 08.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Team Member
Urban Air Adventure Park
05.2018 - 02.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Grocery Bagger
Market Street
03.2016 - 05.2016
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Pleasantly greeted customers and provided prompt and courteous service.
Education
Long Star High School
Frisco, TX05.2020
Skills
- Patience and empathy
- Child supervision
- CPR training
- Childcare
- Positive reinforcement
- Activity planning
- Group leadership
- Child development
- Age-appropriate activities
- Observation and assessment
- Safety awareness
- Interpersonal relationships
- Friendly and respectful
- Problem-solving
- Time management
- Multitasking Abilities
- Creative thinking
- Coordination and teamwork
- Attention to detail
- Punctual and reliable
- Health and safety
- Multitasking
- Caring and responsible
- Organizational skills
- Decision-making
- Infant care
- Conflict resolution
- Goal setting
- Excellent communication
- Team building
- Observing and monitoring behavior
- Planning and leading activities
- Documentation and reporting
- Activity management
- Team leader
- Daycare center operation
Timeline
Childcare Provider
EOS Fitness
01.2025 - Current
Server
54th Street Grill & Bar
08.2021 - 01.2022
Childcare Provider
Shapes Fitness For Women
05.2021 - 11.2021
Server
Knockouts Sports Bar
02.2021 - 04.2021
Team Member
Amazon
11.2020 - 01.2021
Account Manager
HSO Executives
02.2020 - 05.2020
Server
Cotton Patch Cafe
04.2019 - 08.2019
Team Member
Urban Air Adventure Park
05.2018 - 02.2019
Grocery Bagger
Market Street
03.2016 - 05.2016
Long Star High School
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