MacKynzie Smith

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
• Processed customer transactions promptly, minimizing wait times.

• Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
• Kept orderly and accurate accounting records by monitoring sales documentation.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Collaborated closely with other department managers to ensure seamless operations across all store areas.
• Enhanced team productivity by delegating tasks and setting clear goals for cashier staff members.
• Assisted in recruiting new talent by participating in interviews, onboarding processes, and providing mentorship as needed.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
• Created employee schedules to align coverage with forecasted demands.
• Maintained up-to-date knowledge of industry trends and best practices in order to implement optimal strategies for improved store performance.
• Built positive relationships with customers to increase repeat business.
• Conducted regular inventory checks on point-of-sale materials, ensuring availability of necessary supplies for smooth functioning of the cashier area.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Applied effective time management techniques to meet tight deadlines.
• Identified issues, analyzed information and provided solutions to problems.
• Worked effectively in fast-paced environments.
• Demonstrated leadership skills in managing projects from concept to completion.
• Developed strong communication and organizational skills through working on group projects.
• Strengthened communication skills through regular interactions with others.
• Proven ability to develop and implement creative solutions to complex problems.
• Worked flexible hours across night, weekend, and holiday shifts.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Worked well in a team setting, providing support and guidance.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.

• Led cashiers and associates in providing thoughtful customer service.
• Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
• Increased customer loyalty and retention.
• Maintained current knowledge of store promotions and highlighted sales to customers.

• Provided excellent service through active listening skills, addressing customers'' needs effectively .
• Maintained presentable customer areas with diligent cleaning and proactive recovery management.
• Delivered consistently accurate orders, special requests and menu alterations.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

• Collaborated with management to develop strategic plans for improving store performance and reaching sales targets.
• Resolved escalated customer complaints with diplomacy, preserving the company''s reputation for excellent service.
• Implemented operational improvements that increased overall efficiency while maintaining quality standards.
• Assisted in recruitment efforts, interviewing potential candidates and selecting top talent for the team.
• Interacted well with customers to build connections and nurture relationships.
• Served as a key liaison between departments, facilitating effective communication and coordination on critical matters.

• Led cashiers and associates in providing thoughtful customer service.
• Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.

• Sold credit cards to customers, and helped

reach daily goals.