Summary
Overview
Work History
Education
Skills
Timeline
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Maclovia Richardson

Georgetown,DE

Summary

I am a well-rounded professional with a proven track record in fast-paced environments, exemplified by my multi-tasking abilities and attention to detail during my employment at Nalu Surf Bar & Grill. I am skilled in complex problem-solving and interpersonal communication, consistently enhancing customer satisfaction and team efficiency. I demonstrated leadership skills in adapting to diverse roles, from legal assistance to educational support, with a focus on results and achievement.

Overview

5
5
years of professional experience

Work History

Waitress

Nalu Surf Bar & Grill, Amy Poplos
08.2023 - Current
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Cleaning Crew Member

Queen of Clean, Allison Johnson
10.2021 - 04.2023
  • I used time management and efficient cleaning methods to meet deadlines.
  • I demonstrated attention to detail while performing thorough cleaning services for client satisfaction.
  • Developed strong relationships with clients, providing prompt communication and updates on the progress of cleaning tasks, ensuring their satisfaction.
  • Adapted quickly to various workplace settings, including commercial spaces, offices, and residential properties as required by clients'' needs.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.

Waitress

Pizza Palace, Taylor Brewer
06.2021 - 04.2023
  • I handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • I exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • I maintained a clean and welcoming dining environment, ensuring a positive guest experience.
  • I remained calm and poised when dealing with difficult customers.

Law Office Assistant

Tunnel & Raysor, Amanda Collins
07.2020 - 08.2021
  • I assisted attorneys with file organization, ensuring it was properly filed into the computer database and then properly disposed of said case file.
  • Filed documents with courts on behalf of the attorney.
  • Maintained confidentiality of sensitive information, adhering to strict ethical guidelines and professional standards.
  • I arranged to deliver legal correspondence to clients, witnesses, and court officials.

Daycare Student Worker

Little Einsteins Preschool, Lindsay Cannon
06.2019 - 04.2021
  • We have provided seamless transitions between activities throughout the day by establishing schedules.
  • Enhanced children's learning experiences by implementing age-appropriate activities and educational games.
  • Promoted inclusivity within the daycare setting by consistently reinforcing respect and empathy among students.
  • Contributed to a positive learning environment by modeling appropriate social behaviors and reinforcing good manners among students.
  • I have provided one-on-one support for students with unique needs or challenges, tailoring individualized strategies for success.

Education

Human Services

Delaware Technical And Community College - Owens
Georgetown, DE
05.2025

High School Diploma -

Sussex Academy
Georegtown, DE
06.2021

Skills

    • Strong multitasking abilities
    • Complex Problem-Solving
    • Memory retention
    • Attention to Detail
      • High Energy and Stamina
      • Interpersonal Communication
      • Team Leadership

Timeline

Waitress

Nalu Surf Bar & Grill, Amy Poplos
08.2023 - Current

Cleaning Crew Member

Queen of Clean, Allison Johnson
10.2021 - 04.2023

Waitress

Pizza Palace, Taylor Brewer
06.2021 - 04.2023

Law Office Assistant

Tunnel & Raysor, Amanda Collins
07.2020 - 08.2021

Daycare Student Worker

Little Einsteins Preschool, Lindsay Cannon
06.2019 - 04.2021

Human Services

Delaware Technical And Community College - Owens

High School Diploma -

Sussex Academy

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Maclovia Richardson