Macon Huckaby
Cornelius,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure management for windows and doors position. Ready to help my team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Branch Installation Manager
West Shore Home
08.2025 - Current
- Managed installation schedules to ensure timely project completion and customer satisfaction.
- Oversaw a team of installers, providing guidance and support for efficient workflow execution.
- Developed and implemented training programs to enhance installer skill sets and safety compliance.
- Coordinated resources and materials, optimizing inventory management for installation projects.
- Conducted quality control inspections to maintain high standards in installation workmanship.
- Collaborated with sales teams to align customer expectations with installation capabilities and timelines.
- Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
- Achieved significant reduction in installation errors by conducting thorough training sessions for new hires.
- Enhanced customer trust, providing clear communication and updates throughout installation process.
- Addressed and resolved client concerns promptly, maintaining positive relationships and repeat business.
- Enhanced team morale and productivity by recognizing outstanding performance and providing opportunities for professional development.
Installer
West Shore Home
04.2022 - Current
- Level 4 Installer
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete shower systems at residential homes.
- Laid out materials and system components to prepare for installation.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Developed and maintained professional relationships with customers to promote loyalty and referrals.
- Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Assisted with system design and layout to optimize installations and continuous performance.
- Worked with diverse types of weather and ground conditions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Assistant Installation Manager
West Shore Home
11.2024 - 08.2025
- Oversaw installation processes, ensuring adherence to safety standards and quality control measures.
- Coordinated team schedules and resource allocation to optimize project timelines and efficiency.
- Trained and mentored installation teams on best practices and new product offerings.
- Implemented process improvements that enhanced workflow efficiency and reduced installation time.
- Managed client communications, addressing concerns promptly to ensure satisfaction with installation services.
- Developed training materials for staff to enhance skill development and operational knowledge.
- Analyzed performance metrics to identify areas for improvement within the installation process.
- Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
- Managed a team of technicians, providing guidance and support to ensure high-quality workmanship.
- Managed installation schedules proactively to avoid delays and reduce downtime for clients.
- Enhanced customer satisfaction by efficiently managing installation projects and ensuring timely completion.
- Implemented safety protocols for all installation projects, reducing workplace accidents and injuries.
- Provided ongoing training for technicians, ensuring up-to-date knowledge on industry best practices and technical skills.
Sheetrock Delivery and Driver
Knights Drywall
08.2020 - 06.2022
- Complied with company safety standards, DOT regulations and company delivery policies.
- Maintained clean delivery vehicle and notified management of maintenance concerns and issues.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck with a forklift and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Managed customer inquiries and complaints in polite and professional manner.
- Expedited deliveries to meet customer deadlines and requirements.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Handled receipt, storage, identification and delivery of products for clients.
Maintenance Technician
The Glen Apartments
07.2019 - 08.2020
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal to no supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Inspected and maintained equipment to keep items in top working condition.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Installed new locks, door handles, and door closers.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Wrote and revised maintenance procedures.
Warehouse Forklift Operator
Lowes Distribution Center
05.2017 - 07.2019
- Unloaded and stacked materials by raising and lowering lifting devices.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Education
High School Diploma -
Pepperell High School
Lindale, GA05.2011
Skills
- Assisted in maintaining worksite safety protocols to promote a secure environment Supported routine maintenance tasks to ensure operational efficiency Collaborated with team members to identify and address safety concerns
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns efficiently Collaborated with team members to improve service delivery processes
- Executed equipment operation to ensure optimal functionality and safety standards
- Implemented and enforced safety practices to ensure workplace compliance
- Optimized scheduling and prioritization of tasks to enhance productivity
- Executed comprehensive worksite preparation to ensure safety and efficiency
- Assisted in executing residential installations Supported team members in completing installation tasks Contributed to maintaining high standards of customer service during installations
- Managed supply inventory to ensure optimal stock levels and availability
- Oversaw commercial construction projects from inception to completion
- Maintained polished and professional appearance to enhance organizational image
- Assisted in drywall installation and finishing tasks Supported team members in maintaining project timelines Contributed to a clean and organized work environment
- Assisted in installation and repair of plumbing systems\nSupported maintenance of plumbing fixtures and appliances\nCollaborated with team members to troubleshoot plumbing issues
- Executed equipment repair operations to ensure optimal functionality and minimize downtime
- Executed equipment installation projects to enhance operational efficiency
- Enhanced customer satisfaction through strategic service improvements
- Managed work order processing to ensure timely completion of tasks
- Oversaw residential construction projects from inception to completion
- Executed preventive maintenance protocols to ensure optimal equipment performance
- Executed comprehensive quality checks to ensure product standards and compliance
- Exhibited a consistently positive attitude to foster a collaborative work environment
- Cultivated strong customer relationships to enhance satisfaction and loyalty
- Oversaw maintenance and servicing of company vehicles to ensure optimal performance
- Executed installation updates to enhance system performance and reliability
- Executed component repairs to ensure optimal functionality and performance
- Demonstrated meticulous attention to detail in all tasks and projects
Additional Information
Macon Huckaby, Installer
Dedicated to creating genuine partnership to help business grow and maintain a healthy yet productive work environment. He's worked in several different environments from small to medium sized companies. Throughout his career, he has maintained a strong record in work safety, motivating co workers, time efficient, and professionalism. Macon enjoys playing softball while also being a husband and family man. He has two sons, River 10 and Barrett 7, with one on the way due St. Patrick's day. Macon enjoys Georgia football and the Atlanta braves while occasionally attending a game or two. Macon's main focus is to not only better himself for his career but also for his family.
Timeline
Branch Installation Manager
West Shore Home
08.2025 - Current
Assistant Installation Manager
West Shore Home
11.2024 - 08.2025
Installer
West Shore Home
04.2022 - Current
Sheetrock Delivery and Driver
Knights Drywall
08.2020 - 06.2022
Maintenance Technician
The Glen Apartments
07.2019 - 08.2020
Warehouse Forklift Operator
Lowes Distribution Center
05.2017 - 07.2019
High School Diploma -
Pepperell High School