Summary
Overview
Work History
Education
Timeline
Generic

Macy Harper

Mooresville,IN

Summary

Registered Medical Assistant (RMA) with 10+ years of healthcare experience, including 5 years specializing in behavioral health operations. Extensive experience in prior authorizations, insurance verification, care coordination, medical records management, and patient advocacy. Recognized for navigating complex healthcare systems, collaborating with multidisciplinary teams, and improving patient access to care through compassion, efficiency, and attention to detail.

Overview

11
11
years of professional experience

Work History

Medical Service Coordinator

Lifestance Health
09.2021 - Current
  • Manage prior authorizations and resolve insurance barriers for psychiatric medications and treatment services.
  • Coordinate referrals, medical records, and continuity of care among providers, patients, and outside organizations.
  • Communicate with pharmacies and insurance companies regarding claims, coverage requirements, overrides, and medication access.
  • Utilize critical thinking and EMR systems to support providers and improve patient access to treatment.
  • Collaborate with multidisciplinary teams to develop and implement care plans.

Medical Assistant

Heartland Crossing Pediatrics
Mooresville, Indiana
09.2020 - 09.2021
  • Obtained vital signs and triaged pediatric patients.
  • Administered immunizations and communicated laboratory results.
  • Managed prior authorization requests, ensuring adherence to regulatory and payer guidelines.

Registered Medical Assistant

Proactive MD
Indianapolis, Indiana
08.2016 - 09.2020
  • Assisted with firefighter annual physicals, including spirometry, audiometric testing, and vision screening.
  • Collected medical histories and coordinated medication refills.
  • Reported laboratory results and provider recommendations to patients.

Ophthalmic Technician

Riley Hospital/Midwest Eye Institute
Indianapolis, Indiana
02.2015 - 08.2016
  • Performed visual acuity testing, administered ophthalmic medications, and educated patients regarding contact lens use.

Education

Associate of Science -

Medtech College
Greenwood
01.2015

Timeline

Medical Service Coordinator

Lifestance Health
09.2021 - Current

Medical Assistant

Heartland Crossing Pediatrics
09.2020 - 09.2021

Registered Medical Assistant

Proactive MD
08.2016 - 09.2020

Ophthalmic Technician

Riley Hospital/Midwest Eye Institute
02.2015 - 08.2016

Associate of Science -

Medtech College
Macy Harper