Macy Hartt
Mendota,IL
Summary
I enjoy working with others and making sure that the customers needs are met. I have no problem communicating with others and ensuring that they are happy with the services that we provided. I have experience with costumer service through Stone Jug and Studio 718. I enjoy working with others and creating friendships with my co-workers.
Overview
2
2
years of professional experience
Work History
Waitress/Hostess
Stone Jug Barbecue
Peru, IL
05.2022 - 08.2024
- I put take-out orders together and checked them.
- I took orders on a POS system, and then delivered them to guests.
- Answered all questions that the guests had to ensure the guests were satisfied.
- I greeted customers.
- I trained new employees.
- Processed payments using a POS system.
- I communicated with my employees.
- I restocked the back to ensure that the employees for the next day were set.
- I cleared tables and cleaned them for the next customers.
- I took reservations and to-go orders.
- I managed inventory.
Assistant
Studio 718
La Salle, IL
10.2022 - 01.2023
- Operated cash registers to receive payments from clients.
- Shampooed, conditioned, and rinsed clients' hair.
- Sanitized tools, followed safety standards and kept salon clean and safe.
- I would answer phone calls at the reception desk.
- Managed the inventory of salon supplies and products.
- Stocked shelves with new products when needed.
- Helped maintain records of customer visits, including notes about services performed or products purchased.
- Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
- Performed daily salon opening and closing procedures.
- Greeted clients upon arrival, providing exceptional customer service.
- Checked in customers for appointments and notified stylists of clients' arrival.
- Scheduled client appointments, and managed the salon calendar.
Education
High School Diploma -
Saint Bede Academy
Peru, IL05-2024
Associate of Applied Science -
Illinois Valley Community College
Oglesby, ILSkills
- Communication skills
- Customer service
- Hospitality
- Cleanliness
- Friendliness
Accomplishments
- Won state champion for softball.
- I have had many raises at Stone Jug due to my work ethic.
Timeline
Assistant
Studio 718
10.2022 - 01.2023
Waitress/Hostess
Stone Jug Barbecue
05.2022 - 08.2024
High School Diploma -
Saint Bede Academy
Associate of Applied Science -
Illinois Valley Community College
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