Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Macy Hartt

Mendota,IL

Summary

I enjoy working with others and making sure that the customers needs are met. I have no problem communicating with others and ensuring that they are happy with the services that we provided. I have experience with costumer service through Stone Jug and Studio 718. I enjoy working with others and creating friendships with my co-workers.

Overview

2
2
years of professional experience

Work History

Waitress/Hostess

Stone Jug Barbecue
Peru, IL
05.2022 - 08.2024
  • I put take-out orders together and checked them.
  • I took orders on a POS system, and then delivered them to guests.
  • Answered all questions that the guests had to ensure the guests were satisfied.
  • I greeted customers.
  • I trained new employees.
  • Processed payments using a POS system.
  • I communicated with my employees.
  • I restocked the back to ensure that the employees for the next day were set.
  • I cleared tables and cleaned them for the next customers.
  • I took reservations and to-go orders.
  • I managed inventory.

Assistant

Studio 718
La Salle, IL
10.2022 - 01.2023
  • Operated cash registers to receive payments from clients.
  • Shampooed, conditioned, and rinsed clients' hair.
  • Sanitized tools, followed safety standards and kept salon clean and safe.
  • I would answer phone calls at the reception desk.
  • Managed the inventory of salon supplies and products.
  • Stocked shelves with new products when needed.
  • Helped maintain records of customer visits, including notes about services performed or products purchased.
  • Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
  • Performed daily salon opening and closing procedures.
  • Greeted clients upon arrival, providing exceptional customer service.
  • Checked in customers for appointments and notified stylists of clients' arrival.
  • Scheduled client appointments, and managed the salon calendar.

Education

High School Diploma -

Saint Bede Academy
Peru, IL
05-2024

Associate of Applied Science -

Illinois Valley Community College
Oglesby, IL

Skills

  • Communication skills
  • Customer service
  • Hospitality
  • Cleanliness
  • Friendliness

Accomplishments

  • Won state champion for softball.
  • I have had many raises at Stone Jug due to my work ethic.

Timeline

Assistant

Studio 718
10.2022 - 01.2023

Waitress/Hostess

Stone Jug Barbecue
05.2022 - 08.2024

High School Diploma -

Saint Bede Academy

Associate of Applied Science -

Illinois Valley Community College
Macy Hartt