Macy Koke
Saint James,NY
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successfully handles tables of all sizes with accuracy and impeccable service skills, ensuring customer needs are met and satisfaction is achieved. Works towards promoting long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Slice Of Life
Wilmington , North Carolina
08.2020 - 07.2024
- Maintained awareness of menu items, garnishes, and preparation techniques.
- Accurately and promptly processed customer orders
- Reviewed food items before serving consumers.
- Delivered food orders promptly and courteously.
- Maintained constant monitoring of dining area to ensure cleanliness and proper set-up throughout the day.
- Efficiently resolved guests' concerns while maintaining a courteous demeanor.
- Maintained precise documentation of customer orders using both cash register and point-of-sale system.
- Executed tasks related to opening and closing procedures, which involved arranging the dining area and restocking necessary items.
- Ensured compliance with health regulations during meal preparation and service.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Executed tasks on POS terminals related to taking orders, bill splitting and total calculation.
- Cleaned tables and chairs to prepare dining area for next customers.
- Provided guidance and instruction to newly hired staff members for job performance improvement.
- Provided informative descriptions of dishes when requested by patrons.
Nursing Home Volunteer
North Chase Nursing And Rehabilitation Center
Wilmington , North Carolina
06.2023 - 08.2023
- Collaborated with nursing home staff to ensure timely and efficient meal delivery for residents.
- Ensured proper inventory management of supplies in the activity room at a nursing home.
- Provided comfort and companionship to individuals troubled by feelings of solitude.
- Regularly visited resident rooms to monitor their welfare.
- Inspired residents' commitment to physical wellness by engaging them in various activities including walking and light exercises.
- Stayed informed on all safety protocols implemented within the nursing home setting.
Education
High School Diploma -
New Hanover High School
Wilmington, NC06-2024
Skills
- Client Relationship Building
- Timely Product Restocking
- Positive Attitude
- Empathetic Assistance
- Composed Under Pressure
- Trustworthy Performance
References
References available upon request.
Timeline
Nursing Home Volunteer
North Chase Nursing And Rehabilitation Center
06.2023 - 08.2023
Server
Slice Of Life
08.2020 - 07.2024
High School Diploma -
New Hanover High School
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